Information technology for managers
INFORMATION
TE C H N O L O G Y FO R
MANAGERS
This page intentionally left blank
INFORMATION
TE C H N O L O G Y FO R
MANAGERS
George W. Reynolds
University of Cincinnati
Australia • Brazil • Japan • Korea • Mexico • Singapore • Spain • United Kingdom • United States
Information Technology for Managers
© 2010 Course Technology, Cengage Learning
George W. Reynolds
ALL RIGHTS RESERVED. No part of this work covered by the copyright hereon may be reproduced, transmitted, stored, or used in any form or by any means graphic, electronic, or mechanical, including but not limited to photocopying, recording, scanning, digitizing, taping, Web distribution, information networks, or information storage and retrieval systems, except as permitted under Section 107 or 108 of the 1976 United States Copyright
Act, without the prior written permission of the publisher.
VP/Editorial Director: Jack Calhoun
Senior Acquisitions Editor: Charles
McCormick, Jr.
Product Manager: Kate Hennessy Mason
Development Editor: Dan Seiter, Mary Pat
Shaffer
Editorial Assistant: Bryn Lathrop
Marketing Manager: Bryant Chrzan
Marketing Coordinator: Suellen Ruttkay
For product information and technology assistance, contact us at
Cengage Learning Academic Resource Center, 1-800-354-9706
For permission to use material from this text or product, submit all requests online at www.cengage.com/permissions
Further permission questions can be emailed to permissionrequest@cengage.com Content Product Manager: Heather Furrow
Senior Art Director: Stacy Jenkins Shirley
Cover Designer: Lou Ann Thesing
Cover Image: ©Getty Images/Photodisc
Technology Project Manager: Chris Valentine
Manufacturing Coordinator: Julio Esperas
Composition: GEX Publishing Services
ISBN-13: 978-1-4239-0169-3
ISBN-10: 1-4239-0169-X
Course Technology
20 Channel Center Street
Boston, MA 02210
USA
Cengage Learning is a leading provider of customized learning solutions
with
TE C H N O L O G Y FO R
MANAGERS
This page intentionally left blank
INFORMATION
TE C H N O L O G Y FO R
MANAGERS
George W. Reynolds
University of Cincinnati
Australia • Brazil • Japan • Korea • Mexico • Singapore • Spain • United Kingdom • United States
Information Technology for Managers
© 2010 Course Technology, Cengage Learning
George W. Reynolds
ALL RIGHTS RESERVED. No part of this work covered by the copyright hereon may be reproduced, transmitted, stored, or used in any form or by any means graphic, electronic, or mechanical, including but not limited to photocopying, recording, scanning, digitizing, taping, Web distribution, information networks, or information storage and retrieval systems, except as permitted under Section 107 or 108 of the 1976 United States Copyright
Act, without the prior written permission of the publisher.
VP/Editorial Director: Jack Calhoun
Senior Acquisitions Editor: Charles
McCormick, Jr.
Product Manager: Kate Hennessy Mason
Development Editor: Dan Seiter, Mary Pat
Shaffer
Editorial Assistant: Bryn Lathrop
Marketing Manager: Bryant Chrzan
Marketing Coordinator: Suellen Ruttkay
For product information and technology assistance, contact us at
Cengage Learning Academic Resource Center, 1-800-354-9706
For permission to use material from this text or product, submit all requests online at www.cengage.com/permissions
Further permission questions can be emailed to permissionrequest@cengage.com Content Product Manager: Heather Furrow
Senior Art Director: Stacy Jenkins Shirley
Cover Designer: Lou Ann Thesing
Cover Image: ©Getty Images/Photodisc
Technology Project Manager: Chris Valentine
Manufacturing Coordinator: Julio Esperas
Composition: GEX Publishing Services
ISBN-13: 978-1-4239-0169-3
ISBN-10: 1-4239-0169-X
Course Technology
20 Channel Center Street
Boston, MA 02210
USA
Cengage Learning is a leading provider of customized learning solutions
with