Information Technology Sophistication and Knowledge Utilization for Development Results: Selected Sector Examples from the Philippines

Malaysian Evaluation Society (MES)
5th International Evaluation Conference, 2012

Kuala Lumpur: 10 – 14 September, 2012

Paper Title:

“Information technology sophistication and knowledge utilization for development results: Selected Sector Examples from the Philippines”

Romeo B. Santos, Ph.D.
President, Pilipinas Development Evaluators Association [PHILDEV], Philippines
Professor, University of the Philippines
E-Mail: [e-mail]

Content Page

CONTENTS 1. INTRODUCTION 3

2. BACKGROUND 3

1. IT sophistication and Knowledge-based Culture: Bridging the link with MfDR 4

2. Managing for Development Results in the Philippines

3. KNOWLEDGE-BASED PRACTISE IN 2 SELECTED SECTORS 6

3.1 NDRRMC, Philippines: ‘lives-on-the-line’ role demands real time response 6

3.2 DOH, Philippines: ‘lives-are-at-stake’ role requires ‘universal’ access 7

3.3 State of knowledge use in NDRRMC and DOH; situation in other departments 7

4. MEASURE OF PERFORMANCE IN PUBLIC SECTOR MANAGEMENT, PHILIPPINES 9

4.1 Measure of performance and decision making in focus 9

4.2 Management for Development Results: Is it winning? 10

5. CONCLUSION AND LESSONS LEARNED 11

REFERENCES 11

“Information technology sophistication and knowledge utilization for development results: Selected Sector Examples from Philippines”

Romeo B. Santos

Abstract

The sophistication of information technology is beneficial to public sector management. It supports the establishment of ‘knowledge-based culture’, which can be a favorable environment for development evaluation. But to what extent is sophisticated IT utilized among various agencies of governments? Does the use of top-of-the-line tech tools factor much in decision-making and measure of performance among these agencies? Particularly,

References: De Long, D. (1997). Building the Knowledge-Based Organization: How Culture Drives Knowledge Behaviors. Accessed: Aug 18, 2012. http://www.providersedge.com/docs/km_articles/Building_the_Knowledge-Based_Organization.pdf. DOH (2012). DOH Inventory of information Systems 2012. Accessed: Aug 5, 2012. http://www.doh.gov.ph/. DOH (2012). Information Systems Strategic Plan for the Period 2011-2013. Accessed: Aug 5, 2012. http://www.doh.gov.ph/. Galen, M. and Grodzicki D. (2011). Utilizing Emerging Technology in Program Evaluation. New Directions for Evaluation, 131, 123-128. Gargani J. & Donaldson, S. I. (2011). What works for whom, where, why, for what, and when? Using evaluation evidence to take action in local contexts. New Directions for Evaluation, 130, 17-30. Johnson, A. (2008). Using Technology to Enhance Aboriginal Evaluations. The Canadian Journal of Program Evaluations, 23(2), 55-71. Kusek, J. Z. & Rist, R. (2001). “Building a Performance-Based Monitoring and Evaluation System”. Evaluation Journal of Australasia 1(2). NDRRMC (2012). National Disaster Risk Reduction and Management Plan (NDRRMP) 2011‐2028. Accessed: Aug 5, 2012. http://www.ndrrmc.gov.ph/. OECD (2010). The Paris Declaration on Aid Effectiveness and the Accra Agenda for Action Accessed: Aug 6, 2012 OECD (2009). OECD Policy Briefs, Public Affairs Division, Public Affairs and Communications Directorate, Paris, France. Accessed: Nov 23, 2009. http://www.oecd.org. PAG ASA (2012). Philippine Atmospheric, Geophysical and Astronomical Services Administration. Accessed: Aug 5, 2012. http://www.pagasa.dost.gov.ph/. Patton, M. Q. and McGormick J. (2011). Evaluation of the Phase 2 Evaluation of the Paris Declaration. Accessed: Aug 6, 2012. http://www.oecd.org/dataoecd/37/3/48620425.pdf. Perez, J.A. (2011). Local Government Unit [LGU] Scorecard 2010, Director, Bureau of Local Health Department. 1ST M&E Forum, Nov 7-8 2011, Crown Plaza Hotel, M Manila [power point slides]. Santos, R. (2010). Comparing measures of success’. The monitoring and evaluation (M&E) of Japan’s ODA-funded projects in the Philippines, Sri Lanka and Indonesia.” Sumitomo Foundation. Santos, R., (2011). How do we know if it’s time for Plan B? Determining failure or success of community-based climate change adaptation programs in building disaster resiliency. Spence P. R. & Lachlan, K. A. (2010). Disasters, crises, and unique populations: Suggestions for survey research. New Directions for Evaluation, 126, 95-106. Tungpalan R. (2011). M&E in the Philippines: Challenges and Prospects. 1ST M&E Forum, Nov 7-8 2011, Crown Plaza Hotel, M Manila [power point slides]. Webopedia (2012). IT Terms. Accessed: Aug 6, 2012. http://www.webopedia.com/new_terms.asp. Zorzi, R., Perrin, B., McGuire, M., Long, B., & Lee, L. (2002). Defining the benefits, outputs, and knowledge elements of program evaluation. Canadian Journal of Program Evaluation, 17(3), 143-150.