Inpatient Clinic Case Study
Christopher Lam
ChristopherL625@gmail.com
213-305-2773
Professional Summary
* More than 4 years of progressive consulting experience * SER/EMP Record Build, Validate and Test, workflow engine rules, * Clinician Practice Workflows, Text-side Chronicles Build. * Worked on (VCG) master file Grouper Records * Perform onsite Go-Live support for all aspects of hospital staff end users and system functionality including: Help Desk Support for (Epic), One on One Training with staff on Epic, Go-Live support, Epic Conversion, Clinical Documentation, Order Entry, Epic's MAR, Epic My Chart, Epic Chart Review, Outpatient Epic (Ambulatory), Inpatient Epic, Scheduling, Outlook and Coordination. * Has served as Epic go-live …show more content…
support and has extensive clinical and medical support experience (10 Go Lives) * Strengths include excellent problem solving, communication skills, project deployment, planning and implementation, training, outstanding interpersonal and leadership skills.
Knowledgeable of EpicCare EMR Inpatient and Ambulatory suites for physicians and nursing staff * Assisted a multi-institutional healthcare system (seven hospitals) team implementing the Epic EMR * Participated in the implementation of ClinDoc, Inpatient EpicCare, Ambulatory EpicCare, MedRec, CPOE, NoteWriter, ASAP, Willow, and ADT with hospital systems throughout the country * Assisted with the process for reporting defects and managing issue databases * Resolved issues for users within multiple environments (testing, supporting, staging, and production) * Provided ClinDoc and CPOE expertise and support for central and satellite hospitals * Managed triage, troubleshooting, and issue resolution for go-live clinical activities * Assisted end-users including physicians, PAs, med students, MSNs, BSNs, RNs, LPNs, nursing students, nursing assistants, unit clerks, and pharmacists with the use of the numerous applications within Epic * Provided additional support for applications including Dragon, MS Outlook, Office Suite, Publisher, MS Project, and Apple …show more content…
Software
Epic Certifications
* EpicCare Ambulatory Certified
Epic Support and Build Knowledge
Experience supporting: * Ambulatory * ClinDoc * CPOE * Inpatient * ADT * Cadence * Prelude * OpTime * ASAP
Comfortable building/configuring: * System Lists * SmartTools * Vital Signs Flowsheets * Assessment Flowsheets * Lines, Drains, and Airways * Intake/Output and Duplicable Infusion Groups * Continuous Medication Drip Infusion Groups * Work Lists * MAR * Care Plans * Patient Education * Task Templates
Epic Applications
Inpatient EpicCare, Ambulatory EpiCare, CPOE, ADT, OpTime, RX, Medication Reconciliation, Clinical Documentation, Notewriter, ASAP
Other Applications: Dragon, MS Outlook, MS Office Suite, MS Publisher, MS Project, Apple Software
Epic Hospital Departments
Ortho Trauma, Otolaryngology, Pediatrics, Ophthalmology, Psychic ward, Infectious Disease, Labor & Delivery, Obstetrics/Gynecology, Women’s Health, Nursery, PICU, IMCU, PACU, Recovery, Pre-Op, MIU, Behavioral Health/Psychiatric, Orthopedics, Oncology, Telemetry, Inpatient & Outpatient Surgery, Endoscopy, Emergency Department
Professional Experience
Trinity Mother Frances- Texas, Tyler December 2012 * Elbow support with Admissions, Transfer, Discharge, Medication Reconciliation, Order Entry and Computerized Provider Order Entry (CPOE).
Moses Cone Health Network –North Carolina, Greensboro November 2012
UCSF Medical Center April 2012-October
2012 * Training on Order Sets, Order Entry, and Dictation of Notes with Dragon, Flow sheets, Patient * Education, Care Plans, Shift Assessment, Security Issues, and Scanning of Medications. * Built the following Clinical Contents: Smart Tools (Smart Set, SmartText, Smart List, Smart Form, Smart Link & Smart Phrase) Preference Lists & Doc Flow sheet
Moses Cone Health Network –North Carolina, Greensboro March 2012
* Provide support for the Gastroenterology Endoscopy and Liver Disease Department.
Cedar Sinai–California, Beverly Hills February 2012- March 2012
Kettering Health Network- Ohio, Dayton January 2012-February 2012
Moses Cone Health Network –North Carolina, Greensboro January 2012
Park Nicollet Health Services- Minnesota, Minneapolis November 2011-December 2011
Kettering Health Network- Ohio, Dayton October 2011
Catholic Health Partners- Ohio, Lorain September 2011-October 2011
St. Elizabeth Hospital - Ohio, Youngstown August 2011- October 2011 Kaiser Permanente October 2009-December 2009
Education
California Polytechnic State University, Pomona 2008
Bachelors of Science in Marketing & International Business
ChristopherL625@gmail.com
213-305-2773
Professional Summary
* More than 4 years of progressive consulting experience * SER/EMP Record Build, Validate and Test, workflow engine rules, * Clinician Practice Workflows, Text-side Chronicles Build. * Worked on (VCG) master file Grouper Records * Perform onsite Go-Live support for all aspects of hospital staff end users and system functionality including: Help Desk Support for (Epic), One on One Training with staff on Epic, Go-Live support, Epic Conversion, Clinical Documentation, Order Entry, Epic's MAR, Epic My Chart, Epic Chart Review, Outpatient Epic (Ambulatory), Inpatient Epic, Scheduling, Outlook and Coordination. * Has served as Epic go-live …show more content…
support and has extensive clinical and medical support experience (10 Go Lives) * Strengths include excellent problem solving, communication skills, project deployment, planning and implementation, training, outstanding interpersonal and leadership skills.
Knowledgeable of EpicCare EMR Inpatient and Ambulatory suites for physicians and nursing staff * Assisted a multi-institutional healthcare system (seven hospitals) team implementing the Epic EMR * Participated in the implementation of ClinDoc, Inpatient EpicCare, Ambulatory EpicCare, MedRec, CPOE, NoteWriter, ASAP, Willow, and ADT with hospital systems throughout the country * Assisted with the process for reporting defects and managing issue databases * Resolved issues for users within multiple environments (testing, supporting, staging, and production) * Provided ClinDoc and CPOE expertise and support for central and satellite hospitals * Managed triage, troubleshooting, and issue resolution for go-live clinical activities * Assisted end-users including physicians, PAs, med students, MSNs, BSNs, RNs, LPNs, nursing students, nursing assistants, unit clerks, and pharmacists with the use of the numerous applications within Epic * Provided additional support for applications including Dragon, MS Outlook, Office Suite, Publisher, MS Project, and Apple …show more content…
Software
Epic Certifications
* EpicCare Ambulatory Certified
Epic Support and Build Knowledge
Experience supporting: * Ambulatory * ClinDoc * CPOE * Inpatient * ADT * Cadence * Prelude * OpTime * ASAP
Comfortable building/configuring: * System Lists * SmartTools * Vital Signs Flowsheets * Assessment Flowsheets * Lines, Drains, and Airways * Intake/Output and Duplicable Infusion Groups * Continuous Medication Drip Infusion Groups * Work Lists * MAR * Care Plans * Patient Education * Task Templates
Epic Applications
Inpatient EpicCare, Ambulatory EpiCare, CPOE, ADT, OpTime, RX, Medication Reconciliation, Clinical Documentation, Notewriter, ASAP
Other Applications: Dragon, MS Outlook, MS Office Suite, MS Publisher, MS Project, Apple Software
Epic Hospital Departments
Ortho Trauma, Otolaryngology, Pediatrics, Ophthalmology, Psychic ward, Infectious Disease, Labor & Delivery, Obstetrics/Gynecology, Women’s Health, Nursery, PICU, IMCU, PACU, Recovery, Pre-Op, MIU, Behavioral Health/Psychiatric, Orthopedics, Oncology, Telemetry, Inpatient & Outpatient Surgery, Endoscopy, Emergency Department
Professional Experience
Trinity Mother Frances- Texas, Tyler December 2012 * Elbow support with Admissions, Transfer, Discharge, Medication Reconciliation, Order Entry and Computerized Provider Order Entry (CPOE).
Moses Cone Health Network –North Carolina, Greensboro November 2012
UCSF Medical Center April 2012-October
2012 * Training on Order Sets, Order Entry, and Dictation of Notes with Dragon, Flow sheets, Patient * Education, Care Plans, Shift Assessment, Security Issues, and Scanning of Medications. * Built the following Clinical Contents: Smart Tools (Smart Set, SmartText, Smart List, Smart Form, Smart Link & Smart Phrase) Preference Lists & Doc Flow sheet
Moses Cone Health Network –North Carolina, Greensboro March 2012
* Provide support for the Gastroenterology Endoscopy and Liver Disease Department.
Cedar Sinai–California, Beverly Hills February 2012- March 2012
Kettering Health Network- Ohio, Dayton January 2012-February 2012
Moses Cone Health Network –North Carolina, Greensboro January 2012
Park Nicollet Health Services- Minnesota, Minneapolis November 2011-December 2011
Kettering Health Network- Ohio, Dayton October 2011
Catholic Health Partners- Ohio, Lorain September 2011-October 2011
St. Elizabeth Hospital - Ohio, Youngstown August 2011- October 2011 Kaiser Permanente October 2009-December 2009
Education
California Polytechnic State University, Pomona 2008
Bachelors of Science in Marketing & International Business