Integrative Project: Cattaraugus County Rehabilitation Center
Trident University
Module 1 Case Assignment
BUS 499 BSBA Integrative Project
BALANCE SCORECARD
I believe that Cattaraugus County Rehabilitation Center (CCRC) had done an effective job of implementing a balance scorecard (BSC) approach in a fashion that reflects their organizational mission and vision. Although the BSC method has been used in the for-profit organizations for many years I believe that the CCRC has made a significant effort to ensure that it works for their organization. There was a lot of push back from the people who work at the center when it was first introduced, they believed it was just another quick-witted approach that would just fail, but as the new director of strategic management began to slowly improve the …show more content…
Any other for profit organization that adopts the balance scorecard has always placed financial aspect at the top of the diagram, but the center has switched this financial portion with the consumer aspect. This shows that the strategy is very much in line with the center’s vision to be a leader in providing and assessing desired services to people with disabilities. They have clearly expressed to all that service to people with disability comes above all else. This case analysis provides a strong conviction that the BSC is an impeccable tool for management of any organization. It provides a clear context of what the organization is all about and enables the organization to focus on what is truly important to the organization. The BSC then enables the organization to break down their main focus area into attainable and measurable metrics such that the CCRC is able to track its progress towards attaining their most important target that will be the eventual attainment of their mission. The BSC has also made it a significant point to prove through this case analysis to be multi faceted. It can be applied in any business and will enable the business to focus on their main reason of existence, which is the mission, and then enable them to breakdown its main goal to track its progress. Through the case analysis, the BSC has been employed in a not-for-profit organization, which is unlike other organizations. The not-for-profit model has managed to enable the organization to come up with processes that it can use to track its
Module 1 Case Assignment
BUS 499 BSBA Integrative Project
BALANCE SCORECARD
I believe that Cattaraugus County Rehabilitation Center (CCRC) had done an effective job of implementing a balance scorecard (BSC) approach in a fashion that reflects their organizational mission and vision. Although the BSC method has been used in the for-profit organizations for many years I believe that the CCRC has made a significant effort to ensure that it works for their organization. There was a lot of push back from the people who work at the center when it was first introduced, they believed it was just another quick-witted approach that would just fail, but as the new director of strategic management began to slowly improve the …show more content…
Any other for profit organization that adopts the balance scorecard has always placed financial aspect at the top of the diagram, but the center has switched this financial portion with the consumer aspect. This shows that the strategy is very much in line with the center’s vision to be a leader in providing and assessing desired services to people with disabilities. They have clearly expressed to all that service to people with disability comes above all else. This case analysis provides a strong conviction that the BSC is an impeccable tool for management of any organization. It provides a clear context of what the organization is all about and enables the organization to focus on what is truly important to the organization. The BSC then enables the organization to break down their main focus area into attainable and measurable metrics such that the CCRC is able to track its progress towards attaining their most important target that will be the eventual attainment of their mission. The BSC has also made it a significant point to prove through this case analysis to be multi faceted. It can be applied in any business and will enable the business to focus on their main reason of existence, which is the mission, and then enable them to breakdown its main goal to track its progress. Through the case analysis, the BSC has been employed in a not-for-profit organization, which is unlike other organizations. The not-for-profit model has managed to enable the organization to come up with processes that it can use to track its