As discussed above, there can be many benefits using internal coaches in coaching. When the challenges are managed, it can be a powerful intervention for the organisations to create a progressive coaching culture. It is important to recognize that the challenges and benefits of coaching by internal coaches are often vice versa for the external coaches case, hence I do not recommend to completely replace one or another, but to complement each other.
There needs to be a good mechanisms for the organisation to manage the training and accreditation of internal coaches. In many organisations, internal coaches have their day job as managers/ leaders in different parts of the business, even though they would have been trained appropriately, having them to constantly practice and apply coaching skills can be a …show more content…
A professionally committed coach would also consider the potential challenges and surface them when they start to affect the coaching quality. In my opinion, the responsibility lies with the internal coach in order to safeguard the effective practice of competencies. What needs to be at the heart of this consideration is ultimately the agenda of the coachee and whether it fundamentally benefits them.
The discussion of challenges and benefits of internal versus external coaches is not an attempt to replace one or another, but to help coaches carefully consider the dilemmas, facilitate coachees to gain maximum values, and aid organisations to evaluate their investment in coaching. It also helps organisations to create a progressive coaching culture where employees can learn more effectively. Weighing up the pros and cons of coaching by internal coaches or externally ones can then open up and rethink the possibilities of different coaching