2.1 Evaluate the importance of planning and preparing internal quality assurance activities.
It is extremely important to plan and prepare for IQA activities to ensure that all requirements are met. A quality calendar and regular team meetings with a clear and concise agenda would ensure that any necessary points are addressed in manageable amounts. We are a small team and work closely together but unless we adhere to the above, things can get overlooked or forgotten. As the courses we deliver are ITQ, we have to continuously monitor the learning and the assessments to ensure we are up to date with most recent software packages that our learners may be using; this is something that has been overlooked previously and has now been scheduled into our quality calendar to be updated, ensuring that all past and current software packages are included in our course area. Our Feedback forms need to be improved upon, at present; the questions require a yes or no answer which is not allowing the learners to expand on their response and evaluate fully our service, provision, and their overall learning experience, which can help us to improve and develop on our existing practice, this has been included on our agenda to take to our next team meeting.
We also have an Assessor who is not based at our regional office and changes and updates to our provision were not always relayed, this has been improved upon by creating a Learnwithunite folder on our central V-drive and all updated documents are stored and shared. This also highlighted the need to hold more regular internal standardisation events to be held with all assessors in attendance. During these standardisation events it was suggested that attending external standardisation events, more frequently, would be beneficial, to share best practice with other centres.
3.1 Evaluate different techniques for sampling evidence of assessment, including use of technology Our centre