He really started to get going in his talk when he talked about how publishers “can’t compete with free” as a myth, that was adopted by the movie industry. Studies though have shown that competing with free is just a special case of price competition, and that they can use added value to make customers pay for the product. If you look at some major trends in the Movie industry, NBC yanked content from iTunes in 2007 and immediately thereafter showed an 11% increase in piracy. When NBC piracy increased, there was also an increase ABC and Fox piracy because people learned how to pirate. Statistically, there was a small decrease in piracy when NBC returned to iTunes. People would rather pay for the content, but if it is not easily available, pirating is the next choice.
Amazon fell victim to piracy in 2012 when many publishers yanked all of their titles in the ebook library, due to wholesale pricing or agency pricing. During this time, piracy also increased. He also cited that when the digital editions of books are delayed until weeks or months after the trade versions are out, this can also cause piracy. When the electronic version is widely available, publishers found a 52% decrease in ebook sales after release, so it doesn’t pay to wait.
When the customer starts walking down the shady road of