Internship Report
Preeyaporn Limprasit
LIPR070794
Autumn 2012
First Year Internship IN101
Food and Beverage Service Department
Mandarin Oriental Dhara Dhevi Chiangmai, Thailand
17 August 2013
Table of contents
List of Illustrations
Introduction As this is my first internship, I decided to give myself the best opportunity in a 5 star resort & spa hotel to enhance my experience, to develop my professional attitude and to be in a reality world in the workplace. This report is an explanation of my impression during a 6 month internship course in one of the best hotel chain that located in Thailand. To become a professional in hotel industry is not as easy as every students from SHMS thought. Knowledge and experiences are not enough in the real life, but we need our motivation and our passion to survive happily in this worldwide industry.
Mandarin Oriental Dhara Dhevi Chiangmai
Figure : Mandarin Oriental Logo Mandarin Oriental Dhara Dhevi Chiangmai is one of the best spa and resort hotels in the world, located on 60 landscaped acres in Chiang Mai, Thailand. This resort hotel employs more than 350 employees. Even though this resort has established for only nine years (Since September 2004) but with management experience of the Mandarin Oriental group, it attracts every kinds of guest from a very simple traveler to a member of a royal family and it is a very popular place for Chinese speaking part as well.
The guests come here to experience the aura of Lanna, northern Thailand. Meeting the ultimate atmosphere, high class rooms and to be impressed by a perfect services. This resort is awarded in the ‘World Travel Awards’ website for 11 awards since it has established which is less than ten years. Therefore, this resort hotel is one of the best choices and they can guarantee their quantity of service and facilities for all kinds of guest. The Management Structure
The Management Structure of Mandarin Oriental Dhara Dhevi Chiangmai
LIPR070794
Autumn 2012
First Year Internship IN101
Food and Beverage Service Department
Mandarin Oriental Dhara Dhevi Chiangmai, Thailand
17 August 2013
Table of contents
List of Illustrations
Introduction As this is my first internship, I decided to give myself the best opportunity in a 5 star resort & spa hotel to enhance my experience, to develop my professional attitude and to be in a reality world in the workplace. This report is an explanation of my impression during a 6 month internship course in one of the best hotel chain that located in Thailand. To become a professional in hotel industry is not as easy as every students from SHMS thought. Knowledge and experiences are not enough in the real life, but we need our motivation and our passion to survive happily in this worldwide industry.
Mandarin Oriental Dhara Dhevi Chiangmai
Figure : Mandarin Oriental Logo Mandarin Oriental Dhara Dhevi Chiangmai is one of the best spa and resort hotels in the world, located on 60 landscaped acres in Chiang Mai, Thailand. This resort hotel employs more than 350 employees. Even though this resort has established for only nine years (Since September 2004) but with management experience of the Mandarin Oriental group, it attracts every kinds of guest from a very simple traveler to a member of a royal family and it is a very popular place for Chinese speaking part as well.
The guests come here to experience the aura of Lanna, northern Thailand. Meeting the ultimate atmosphere, high class rooms and to be impressed by a perfect services. This resort is awarded in the ‘World Travel Awards’ website for 11 awards since it has established which is less than ten years. Therefore, this resort hotel is one of the best choices and they can guarantee their quantity of service and facilities for all kinds of guest. The Management Structure
The Management Structure of Mandarin Oriental Dhara Dhevi Chiangmai
References: Facebook. (2013). Dhara Dhevi Chiangmai’s photo. [Online]. Available from: https://www.facebook.com/photo.php?fbid=586504254713453&set=pb.107845952579288.-2207520000.1378676084.&type=3&theater. [Accessed 1 September 2013]. Simplyhired. (2013). 8 things you can get out of an internship. [Online]. Available from: http://blog.simplyhired.com/2013/05/8-things-you-can-get-out-of-an-internship.html. [Accessed 1 September 2013]. World Travel Awards. (2013). Latest Nomination. [Online]. Available from: http://www.worldtravelawards.com/profile-1675-mandarin-oriental-dhara-dhevi-chiang-mai. [Accessed 1 September 2013].