ACKNOWLEDGEMENT.............................................................................…...2
DEDICATION………………………………………………………………………………………………..3
CHAPTER ONE
Introduction…………………………………………………………………...4-6
CHAPTER TWO
Profile of organization (hillcrest hotel)……………………………………....7-11
CHAPTER THREE
SWOT Analysis………………………………………………………………..12-14
CHAPTER FOUR
Responsibilities ………………………………………………….……………15-16
Major Tasks and Projects …………………………………………………...16-17
CHAPTER FIVE
Knowledge and Skills Acquired ……………………………….….…….…..18
CHAPTER SIX
Problems and Challenges Encountered …………………………………….19-20
CHAPTER SEVEN
Conclusions …………………………………………………………………….21-22
Recommendation…………………………………………………….…………22-23
APPENDICES ………………………………………………………………………….23-27
ACKNOWLEDGEMENT
I wish to express my utmost gratitude to my creator, the almighty God for the good health and strength He has given me to succeed in life.
I also wish to express my profound gratitude to the Nsiah Family for their support and encouragement throughout the period of my industrial attachment. I really appreciate their effort and mere words cannot fully convey my appreciation to them.
Secondly, am very grateful to the Hospitality and Tourism Department especially the Head of Department for the great job he and his staff are doing.
I am much indebted to Mr. Akwesi-Nsiah, the General Manager of Hillcrest Hotel and Apartments for allowing me to undertake my industrial attachment in their organization. My final appreciation goes to all the staffs especially Mrs. Ruth Peasah of front office, Mr. Francis Acheampong of food and beverage (Restaurant), Mr. Samuel Kofi Addo (Head Waiter) Mrs Belinda….of housekeeping and Mrs. Grace Jane-Arthur for their patience, care, support and willingness to train students.
DEDICATION
I humbly dedicate this report to the Almighty God for providing me with a caring family.
In addition, I dedicate this masterpiece to my family and