ON
SATISFACTION OF "CUSTOMER CARE SERVICE"
OF
MONOARA DIAGNOSTIC CENTRE
Prepared for:
Md. Musharrof Hossain
Faculty
Human Resource Management
MBA Programme
International Islamic University Chittagong, Dhaka Campus
Submitted By:
Mohammad Abidur Rahman
Metric # M091622, Batch-31Email: arshahin1983@yahoo.com
Date of submission: 08/02/2011
LETTER OF TRANSMITTAL
Date:
To
Coordinator
MBA Program
International Islamic University Chittagong, Dhaka Campus
Subject: Submission of the Internship report
Sir,
It is a great pleasure to submit my Internship Report on satisfaction of "Customer Care Service" of Monoara Diagnostic Centre within the due time. This report attempts to attribute my observations, learning during the Internship program conducted at overall activities of the Monoara Diagnostic Centre.
I made sincere efforts to study related materials, document, annual report and the operations system of Monoara Diagnostic Centre and have examined related materials for preparation report. I have tried my best to make this report as comprehensive and informative as possible within the time allowed for me. Due to constrains there may be some mistakes, which I will be able to cover in due time.
Therefore, I beg your kind consideration in this regard and I will be very grateful if you kindly accept my Internship report and oblige thereby.
Sincerely yours,
(Mohammad Abidur Rahman)
MBA (H R M)
Metric # M091622,
Batch-31st
Page No -1
LETTER OF ACCEPTANCE
This is to certify that the internship report on "Satisfaction Of Customer Care Service Of Monoara Diagnostic Centre" submitted in partial fulfillment of the requirements for the degree of Master of Business Administration of International Islamic University Chittagong, Dhaka Campus. Md. Abidur Rahman, Metric # M091622 has worked under my supervision and guidance .
(Md. Musharrof Hossain)
Faculty
Human Resource Management
MBA Program