Internship is a partial requirement of graduation. It offers a great opportunity for any student to get some tremendous and brilliant ideas about the practical field. It is also a challenging experience to prepare Internship Report which increases intellectual abilities as an efficient graduate. As Banking sector have emerged as the most important player of our economy and they also offer a passionate environment for career development so it was my premier objective since the very beginning of BBA program to accomplish internship in this type of financial institution.
Economy of Bangladesh is surviving to get rid to get and from the world most underdevelopment economics. One of the reasons may be its underdevelopment banking system. Since 1990 Bangladesh government has taken a lot of financial sector reforming measures for making financial sector as well as making more and transparent a formulation and implementation of this reform activities have also been participated by different international organization like world bank. There many functional institute to control the national economy of the country. Bank is one the institutions of such kind. The term bank can be defined as a financial institution that controls monitory flow of a country by means of investment, savings issuing, and loan and through other financial activities. According to Cayern cross “A bank is financial intermediate a dealer in loans and debt”. To serve the purpose, Jamuna Bank is working in Bangladesh with a theme of “your partner for growth”. As the consequence, this report focuses on “An Evaluation of Customers’ Satisfaction of Jamuna Bank Limited”.
1.2Origin of the report
The report has been prepared as a fulfillment of the partial requirement of the internship program as authorized by Bachelor of Business Administration (BBA), Daffodil International University. The