DUY TAN UNIVERSITY
DEPARTMENT OF FOREIGN LANGUAGES
INTERNSHIP REPORT
Supervisor : Phan Thị Lệ Huyền Student : Hoàng Lê Thảo Huyền Class : K15NAD1 Code : 152624448 Course : 2009 - 2013
DA NANG – March 2013
DUY TAN UNIVERSITY
FOREIGN LANGUAGES DEPARTMENT
SOCIALIST REPUBLIC OF VIETNAM
Independence – Freedom - Happiness
INTERNSHIP REPORT
Student’s name : Hoàng Lê Thảo Huyền
Date of birth : 9/8/1990
Class : K15NAD1
Department : Foreign Languages Department
Internship Site : Furama Resort Danang
Internship Period : From January 21st to March 5th, 2013
SUPERVISOR: PHAN THỊ LỆ HUYỀN, M.A
TABLE OF CONTENTS
ACKNOWLEDGEMENT
PART 1: GENERAL INFORMATION OF THE INTERNSHIP SITE 4
1.1 4
1.1.1 4 1.1.2 4
1.2 6 1.2.1 6 1.2.2 6
PART 2: DESCRIPTION ABOUT STUDENT’S INTERNSHIP 8
2.1 8
2.2 9
PART 3: PERSONAL EXPERIENCE FROM INTERNSHIP 14
3.1 14
3.2 14
PART 4: FURTHER SUGGESTIONS FOR INTERNSHIP SITE AND UNIVERSITY 16
4.1 16
4.2 16
APPENDIX 17
SUPERVISOR’S COMMENTS 20
Acknowledgement
Initially, I would like to express my great attitude to Mr. Nguyen Duc Quynh-Executive Assistant Manager (EAM) who gave me the opportunity to serve as Public Relation Coordinator at Furama Resort Danang. This internship has definitely increased my interest in pursuing a career in marketing.
Secondly, I wish to thank the entire staff in the Furama Resort, especially the Sales & Marketing Department for taking the time to share their expertise and knowledge of the field. In particular, I wish to give my special appreciation to Mr. Truong Ngoc Thanh for his instructions over the past 6 weeks of the internship at the department.
Last but not least, I would like to express my deep gratitude to the teachers at Foreign Language Department of Duy Tan University for their devoted teaching. I would like to thank the dedicated