by
Amriyan Akhter ID: 0920059
An Internship Report Presented in Partial Fulfillment of the Requirements for the Degree Bachelor of Business Administration
INDEPENDENT UNIVERSITY, BANGLADESH
May, 2013
COMPARATIVE STUDY OF VARIOUS LOAN AND DEPOSIT SCHEMES IN THE CONTEXT OF CUSTOMER SATISFACTION LEVEL AT THE PREMIER BANK LIMITED
by
Amriyan Akhter ID: 0920059
has been approved
May, 2013
Mohammed Sohel Islam Senior lecturer School of Business Independent University, Bangladesh
Letter of Transmittal
May 9, 2013 Mohammed Sohel Islam Senior Lecturer School of Business Independent University, Bangladesh Subject: Submission of Internship Report
Dear Sir, It is my pleasure to submit the Internship Report titled “Comparative Study of Various Loan and Deposit Schemes in the Context of Customer Satisfaction Level at The Premier Bank Limited” to you at due time which is an integral part of my degree requirement. I have completed my internship program at Bashundhara Branch of “The Premier Bank Limited” in three months time. I got huge amount of support and information for preparing my report promptly. I also gathered different types of information about banking practices which can be applied in real professional life. I have a strong belief that the report will fulfill your expectation and I have tried to give my best effort so that I can prepare a concrete report as per your instruction. I would be very grateful if you accept my report. Your kind consideration and cooperation will be highly appreciated. Sincerely Yours,
Amriyan Akhter ID # 0920059
Acknowledgement
I would like to take this opportunity to convey my cordial appreciation to them whose blessing and cooperation was important to bring this report in light. I would like to pay my gratitude to the Almighty Allah who made each attempt fruitful.