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Internship Report on Dbbl

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Internship Report on Dbbl
Table of Contents

Items Page No

Letter of Transmittal 02

Acknowledgement 03

Executive Summary 04

Qualitative Part
Introduction 05
Vision & mission 06
DBBL ATM services 07-09
Objective 10
Scope of the report 11
Limitations of the report 11
Data source 12
Sample Design & selection 13-14
Questionnaire 15-16

Quantitative Information
Data Analysis 15
References 17

Letter of Transmittal
January 2, 2009
Dr. Nazrul Islam
Course Instructor
Business Research Methods
Daffodil International University

Subject: Report on “Satisfaction measurement of ATM users of Dutch Bangla Bank”

Honorable Sir,

Recently, we have successfully completed our report on Satisfaction measurement of ATM users of Dutch Bangla Bank .According to your instruction we tried our best to prepare the report as good as possible but as this is the first report on this sector we have prepared, there might be some mistakes and we expect your Kind consideration.

We expect that you will be contented with our work and only then, the objectives of preparing the report will be accomplished. .
Sincerely yours
Afsana Hossain Riva (leader)
ID No. - 061-11-1135
Nasrin Nahar Nupur
ID No. – 061-11-1152
Sharifunnesa Chowdhury
ID No. - 061-11-1171
Romana Malek Bonna
061-11-1150

ACKNOWLEDGEMENT
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