Economics and Strategic Research
Bang College of Business
Department of Finance
INTERNSHIP REPORT
Prepared by:
Aizhan Abdirova
BSc 3
20060164
Faculty Internship Supervisor:
Asif Rehman
Department of Finance
Spring 2009
Acknowledgement
I would like to acknowledge the company supervisors and coordinators of my internship: Issa Abildayev, Alen Abdaliyev, Dmitriy Tulubayev, (the Relationship Managers of the company) for sharing their experience and deep knowledge in finance, customer relationship, and marketing, for providing valuable insight on the operation of JSC “RBS (Kazakhstan), for showing willingness to cooperate and support me during the internship process.
Also I would like to thank Professor Asif Rehman , the supervisor of my internship, for guiding me in my research project, showing cooperation, and giving advice on all the questions on the subject of this research.
I am very grateful to my family and friends for the understanding, support, and joy they bring into my life. The main thank-you is to my mother for giving me the opportunity of this high-quality education, for her care and love.
Letter of transmittal
Dear Professor Rehman,
I am very pleased to inform you about the completion of the required credit internship in the Retail and Corporate Unit of JSC “RBS (Kazakhstan)”, which lasted from March 10 till April 17 under the supervision of Abildayev Issa, Senior Relationship Manager. Your cooperation in helping to prepare this report as a faculty supervisor is highly appreciated.
Respectfully, Aizhan Abdirova.
Executive Summary
Internship that I have experienced was carried at the RBS (Kazakhstan) which is located in 78/81 Panfilov str., Alamty. My main goal was gaining valuable and beneficial practical experience in the area of Financial Institutions. The internship started from March 10 and ended on April