Interpersonal Communication
A FIRST LOOK AT
INTERPERSONAL COMMUNICATION
CHAPTER TOPICS
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•
•
•
•
Why We Communicate
The Process of Communication
Communication Principles and Misconceptions
The Nature of Interpersonal Communication
What Makes an Effective Communicator
1
Looking Out/Looking In
Thirteenth Edition
Why We Communicate
• Physical Needs
• Identity Needs
• Social Needs
• Practical Goals
A FIRST LOOK AT INTERPERSONAL COMMUNICATION
2
Why We Communicate
• Physical Needs
• Social isolation increases risk of:
• Coronary disease
• Rivals cigarette smoking, high blood pressure and lack of physical activity
• Catching the common cold
• Premature death
• Positive communication and strong social ties lead to better health
A FIRST LOOK AT INTERPERSONAL COMMUNICATION
3
Why We Communicate
• Identity Needs
• Identity comes from how we interact with others • Acting human is a learned process
• Messages influence our identity throughout our lives
A FIRST LOOK AT INTERPERSONAL COMMUNICATION
4
Why We Communicate
• Social Needs
• Communication is used to:
• Obtain pleasure, affection, companionship, relaxation, escape and control
• Create happier relationships and social lives
• Theorists argue that positive relationships may be the most important source of human satisfaction and emotional well-being
A FIRST LOOK AT INTERPERSONAL COMMUNICATION
5
Why We Communicate
• Practical Goals
• Getting others to behave in ways we want
• Communication is the tool that:
• Lets you explain your needs to the hair stylist
• Helps you negotiate household duties
• Is essential in virtually every career
• Abraham Maslow’s Hierarchy of Needs
• Physical, Safety, Social, Esteem and SelfActualization
A FIRST LOOK AT INTERPERSONAL COMMUNICATION
6
The Process of Communication
• A Linear View
• Communication is “done to” a receiver
Figure 1.1 Page 10
A FIRST LOOK AT INTERPERSONAL COMMUNICATION
7
The Process of Communication
• Linear Communication
• The model
• Suited to radio and television
• Created
INTERPERSONAL COMMUNICATION
CHAPTER TOPICS
•
•
•
•
•
Why We Communicate
The Process of Communication
Communication Principles and Misconceptions
The Nature of Interpersonal Communication
What Makes an Effective Communicator
1
Looking Out/Looking In
Thirteenth Edition
Why We Communicate
• Physical Needs
• Identity Needs
• Social Needs
• Practical Goals
A FIRST LOOK AT INTERPERSONAL COMMUNICATION
2
Why We Communicate
• Physical Needs
• Social isolation increases risk of:
• Coronary disease
• Rivals cigarette smoking, high blood pressure and lack of physical activity
• Catching the common cold
• Premature death
• Positive communication and strong social ties lead to better health
A FIRST LOOK AT INTERPERSONAL COMMUNICATION
3
Why We Communicate
• Identity Needs
• Identity comes from how we interact with others • Acting human is a learned process
• Messages influence our identity throughout our lives
A FIRST LOOK AT INTERPERSONAL COMMUNICATION
4
Why We Communicate
• Social Needs
• Communication is used to:
• Obtain pleasure, affection, companionship, relaxation, escape and control
• Create happier relationships and social lives
• Theorists argue that positive relationships may be the most important source of human satisfaction and emotional well-being
A FIRST LOOK AT INTERPERSONAL COMMUNICATION
5
Why We Communicate
• Practical Goals
• Getting others to behave in ways we want
• Communication is the tool that:
• Lets you explain your needs to the hair stylist
• Helps you negotiate household duties
• Is essential in virtually every career
• Abraham Maslow’s Hierarchy of Needs
• Physical, Safety, Social, Esteem and SelfActualization
A FIRST LOOK AT INTERPERSONAL COMMUNICATION
6
The Process of Communication
• A Linear View
• Communication is “done to” a receiver
Figure 1.1 Page 10
A FIRST LOOK AT INTERPERSONAL COMMUNICATION
7
The Process of Communication
• Linear Communication
• The model
• Suited to radio and television
• Created