1) Interpersonal Communication Report The objective of this assessment is to identify and analyse key interpersonal skills and behaviours exhibited in a relevant scene from a television or film production. The report should clearly draw upon and reflect the theory and practice expressed through the literature and other resource materials studied in this module. A. Identify and describe the effective communication skills used in the scene. B. Identify and describe the barriers affecting the effective application of communication skills. C. Describe at least three ways you could create more effective communication in the scene observed. D. Include verbatim examples to demonstrate your understanding of …show more content…
Jesse’s facial expression inspires dynamism and credibility and these two elements are very important in effective communication (Fatt, 1999). Celine responds by smiling back – means the communication channels are open both ways. Formal kiss: Celine and Jesse kiss the French way- cheeks touching and kissing the air, once each side. This expresses immediacy with cultural sensitivity; by doing so Jesse takes into consideration the local customs. (Devito, 2006, p 170) Eye communication: the characters make eye contact periodically while conversing (communicates interest and trustworthiness – Fatt,1999; DeVito, 2006, p 169) Body Gestures (kinesics): The characters associate their verbal communication with relevant gestures: show interest and willingness to communicate. They use illustrators (gestures accompanying and illustrating the verbal message, DeVito, 2006, p165). An example of illustrator is when Jesse meets Celine outside and opens the conversation an enthusiastic “How are you?” associated with both arms slightly elevated in front of him and hands open towards Celine as she is the object of his interest, maybe a desire to hug her but he respects her personal space. Other examples: Jesse is pointing at his head when he states …show more content…
2.- communication between different sexes; 3.- communication between two person who shared intimacy for a short period and then, they stopped any communication for a long period of time. The time that passed made them uncertain about each other’s feelings, attitudes and thinking. In consequence the potential barriers in applying effective communication skills are the cultural differences, the gender differences and the uncertainty created by the long period of time they haven’t been in touch. Barriers related to uncertainty Non-verbal -body language Uncertainty leads to anxiety which is showed through the body language. Even if the characters of the movie don’t tell each other that they feel nervous they communicate this through body movements: -while questioning Celine about how she found out of his presence there, in Paris, Jesse starts pressing his palms together, interlocking his fingers, gripping his hands and fingers; -Jesse and Celine make use of exaggerate gestures to illustrate their verbal messages which denotes anxiety. -facial expression When Jesse lies about not showing up in Vienna in December, he averts his gaze and displays a subtle smile – sign of not being honest. The non- verbal message was not congruent or in accord with the verbal message. -paralanguage Celine becomes frustrated when Jesse says thinking Jesse didn’t go to Vienna, frustration displayed by an