Interpersonal Communication Self Analysis

Through reflecting on the topics discussed in module three, I have decided to focus my self-improvement plan on Adapting Interpersonal Skills from the Interpersonal Communication chapter. I have long known that my interpersonal skills are lacking. I often avoid small talk and, if not mission critical, any type of confrontation. I am usually so focused on what needs to be done that most interactions with those in my work center tend to be related only to the task at hand. The feedback provided by my peers is that until I get to know someone, I am “strictly business,” which makes it hard to build a supportive working relationship. Based on their feedback and my own self-reflection, I believe the interpersonal skills I need to strengthen the most are assertiveness and
When given the time, I question the validity of my own opinions and ideas. By presenting my opinions in a confident yet respectful manner, even when feeling unsure, I can build trust in myself and my coworkers. Failing to give those in my work center the chance to hear my views reinforces the fear of failure and distrust. I must also work on asking for feedback from, and providing feedback to those up, down, and sideways in my chain of command. Doing so will encourage a supportive and cooperative working environment. However, for my practice of assertiveness to make a difference on work center climate, I also need be mindful of the Conversational Constraint Theory.
Depending on the situation, I utilize both social-relational and task-oriented conversational constraints. Each strategy has its benefits, but to remain effective they must be used at the appropriate time. As mentioned before, when I become focused on the task at hand, I will forgo fostering relationships. Using task-oriented conversational constraint can be beneficial when time and/or safety is an immediate concern; however, it is not appropriate to