Interpersonal Intelligence Quiz

Question 1
0.2 out of 0.2 points

Reaching mutual understanding in a group is best achieved by all of the following except:

Selected Answer:

mutual understanding can be achieved by letting the leader do what he or she does best.
Correct Answer:

mutual understanding can be achieved by letting the leader do what he or she does best.

Question 2
0 out of 0.2 points

When Abby comments in the Chapter 2 Media Quizzing video that Joe has a meeting in ten minutes, she really is trying to say that the meeting is a waste of time and doesn't want to continue. This is an example of metacommunication.

Selected Answer: False
Correct Answer: True

Question 3
0.2 out of 0.2 points

Which of the following pertains to the three basic
purposes of communication?

Selected Answer: To inform, to persuade, and to entertain
Correct Answer: To inform, to persuade, and to entertain

Question 4
0.2 out of 0.2 points

People must satisfy their basic lower level needs before progressing to higher level needs.
Selected Answer: True
Correct Answer: True

Question 5
0.2 out of 0.2 points

_____ pertains to the ability to read, empathize with, and understand others.

Selected Answer: Interpersonal intelligence
Correct Answer: Interpersonal intelligence

Question 6
0.2 out of 0.2 points

In the Chapter 1 Media Quizzing video the manager did most of the talking to her employee Jim. What was the primary direction of communication flow in the Chapter 1 Media Quizzing video?

Selected Answer: Downward
Correct Answer: Downward

Question 7
0.2 out of 0.2 points

According to Maslow’s hierarchy of needs, _____ are lower-level needs.

Selected Answer: physiological needs
Correct Answer: physiological needs

Question 8
0.2 out of 0.2 points

Which of the following statements is true in the context of ethical dilemmas?

Selected Answer: It is possible for certain business actions to be illegal yet considered ethical.
Correct Answer: It is possible for certain business actions to be illegal yet considered
ethical.

Question 9
0.2 out of 0.2 points

According to Douglas McGregor, the Theory X management style:

Selected Answer: relied on external incentives to motivate employees.
Correct Answer: relied on external incentives to motivate employees.

Question 10
0.2 out of 0.2 points

In the Chapter 1 Media Quizzing video, Jim texting during the meeting while his supervisor is talking is an example of Heliocentrism.

Selected Answer: False
Correct Answer: False

Question 11
0.2 out of 0.2 points

In the context of communication, which of the following is true of written messages?

Selected Answer:

Written messages may provide information about a writer that he or she did not intend to convey.
Correct Answer:

Written messages may provide information about a writer that he or she did not intend to convey.

Question 12
0.2 out of 0.2 points

Which of the following is a disadvantage of using virtual teams?

Selected Answer: A decline in communication effectiveness
Correct Answer: A decline in communication effectiveness

Question 13
0.2 out of 0.2 points

Which of the following rules should be followed to have effective meetings?

Selected Answer: The meeting length and frequency should be limited.
Correct Answer: The meeting length and frequency should be limited.

Question 14
0.2 out of 0.2 points

_____ refer to the principles of right and wrong that guide individuals in making decisions that consider the impact of their actions on others as well as themselves.

Selected Answer: Ethics

Correct Answer: Ethics

Question 15
0.2 out of 0.2 points

The grapevine:

Selected Answer: has no single consistent source.
Correct Answer: has no single consistent source.

Question 16
0.2 out of 0.2 points

Jennifer, a manager at a retail store, asks her assistant Nicholas about her schedule for the day. Nicholas informs her about the various meetings that she needs to attend. In this context, the communication between Jennifer and Nicholas is at a(n) _____ level.

Selected Answer: interpersonal
Correct Answer: interpersonal

Question 17
0.2 out of 0.2 points

HappieTours Inc., a travel agency, implemented a new strategy called “Happy Dates,” where tourists who booked tours on certain dates of the month would get an additional 25 percent discount. To promote this strategy to a wider audience, marketing managers of the agency used media advertisements. In this context, the method of communication used by the agency to reach its audience falls under the _____ level of communication.

Selected Answer: public
Correct Answer: public

Question 18
0.2 out of 0.2 points

Employees at AlbaJones Inc. have the option to work from home and complete their projects. The tasks are electronically assigned to employees, and the employees send their work to the office. Which of the following concepts is illustrated in this scenario?

Selected Answer: Telecommuting
Correct Answer: Telecommuting

Question 19
0.2 out of 0.2 points

Which of the following is an example of an external message?

Selected Answer: A media advertisement
Correct Answer: A media advertisement

Question 20
0.2 out of 0.2 points

All of the following statements about human needs and motivation are true except:

Selected Answer: all companies now recognize the need to empower their employees.
Correct Answer: all companies now recognize the need to empower their employees.