Interpersonal Skills for Effective Management
Interpersonal skills for effective management
What really is management? And what are interpersonal skills?
Management is a process that a manager/leader performs while governing an organization or a particular department in an organization. There are no definite qualities a manager possesses. But a vital skill a manager MUST possess is "interpersonal skills".
Interpersonal skills basically deal with "communication" skills. However, interpersonal skills do not constitute just communication skills. It deals with other skills such as leadership, co-operative skills, negotiation skills, etc. An effective manager usually possesses these rather "unique" skills.
Former NAACP President Bruce S. Gordon has said "I believe that any organization that's going to be effective will only be effective if the board and the CEO are aligned and I don't think we are aligned" (Gordon, 2007). He resigned from office after only 19 months due to clashes with the board over management style and the group's mission.
To be an effective manager a manager must have superior ‘negotiation skills’. Negotiation skills are conversations between two or more people or groups, with the goal of reaching a resolution so that both parties are satisfied with the outcome. Most of us usually use these skills on a daily basis without even realizing from our personal relationships to our work life. We learn these skills from a young age, but an effective manager has these skills on a more advanced level. Most managers usually are educated and/or trained on negotiation principles so that they can effectively perform them in their managerial role(s).
The huge number of Indian workers staffing the world's tech firms and call centers has given some employers the impression of India as a nation of 1.1 billion software engineers. But only 1 in 4 engineering graduates--and 1 in 10 graduates in other disciplines--is considered employable by multinational firms. While many graduates possess cutting-edge
What really is management? And what are interpersonal skills?
Management is a process that a manager/leader performs while governing an organization or a particular department in an organization. There are no definite qualities a manager possesses. But a vital skill a manager MUST possess is "interpersonal skills".
Interpersonal skills basically deal with "communication" skills. However, interpersonal skills do not constitute just communication skills. It deals with other skills such as leadership, co-operative skills, negotiation skills, etc. An effective manager usually possesses these rather "unique" skills.
Former NAACP President Bruce S. Gordon has said "I believe that any organization that's going to be effective will only be effective if the board and the CEO are aligned and I don't think we are aligned" (Gordon, 2007). He resigned from office after only 19 months due to clashes with the board over management style and the group's mission.
To be an effective manager a manager must have superior ‘negotiation skills’. Negotiation skills are conversations between two or more people or groups, with the goal of reaching a resolution so that both parties are satisfied with the outcome. Most of us usually use these skills on a daily basis without even realizing from our personal relationships to our work life. We learn these skills from a young age, but an effective manager has these skills on a more advanced level. Most managers usually are educated and/or trained on negotiation principles so that they can effectively perform them in their managerial role(s).
The huge number of Indian workers staffing the world's tech firms and call centers has given some employers the impression of India as a nation of 1.1 billion software engineers. But only 1 in 4 engineering graduates--and 1 in 10 graduates in other disciplines--is considered employable by multinational firms. While many graduates possess cutting-edge
References: Gordon, B 2007, Time, viewed 23 March 2011, Google 2009, Google, viewed 23 March 2011, Kopelman, R E. Prottas, D J. & Davis, A L. 2008, Douglas McGregor 's Theory X and Y: toward a construct-valid measure, Entrepreneur Media, viewed 22 March 2011, < http://www.entrepreneur.com/tradejournals/article/180591689.html#> Ottman, J 2008, Power of Green Lies in Marketer’s Hands, viewed 23 March 2011, Singh, M 2008, Time, viewed 23 March 2011, Vengel, A 2008, The Best negotiation Advice, viewed 22 March 2011, Wiley 2003, Management Today, Wiley, viewed 23 March 2011,