Interpersonal Skills In Therapeutic Communication

To fabricate a competent relationship of trust and knowledge between Nurse and Patient, the utilisation of interpersonal skills and therapeutic communication are fundamental and must be taken into account (Hargie, 2010). Hargie (2010) explains, nowadays, having powerful interpersonal skills as a Nurse to achieve personal and expert growth is highly acknowledged in both work and social related connections. Over the span of their expert lives, Nurses will work and care for a wide assortment of individuals in many different circumstances. Amid these associations, Nurses should have the capacity to successfully speak with clients not only to assemble clinical data for Nursing assessment but to also use their therapeutic interaction skills with
From the way you sit, stand, look or act in certain way can contradict your verbal communication. Body language was a major benefactor when it came to interviewing the client. I chose to sit upright, look at the patient when they spoke me and also used my hands to describe what the patient is feeling to clearly obtain useful data and information for assessment. All of these factors were non-verbal communication techniques that helped gaining trust, invite the patients to express more and clearly understand the similarity in my verbal and non-verbal gestures. Author Julius Fast (1970) states, “ Body language can include any non-reflexive or reflexive movement of a part, or all of the body, used by a person to communicate an emotional message to the outside world.” This statement has helped me analyse what could improve or do better when interviewing patient in the future. Next time, i would ask and invite the patient to use reflexive or non-reflexive movements to help express and demonstrate their feelings and perspective so I can full understand and get a better understanding of their thoughts and
I need to concentrate on the real purpose of patient interviewing which is obtaining information rather than being the fasted interviewer in the room. Even though I found I was too persistent in my commitment to use closed questions I was more successful at maintaining eye contact and being assertive. I was able to acquire appropriate information from the individual. I did complete all sections of the form, yet I failed in developing a therapeutic relationship with the patient and this is something that I must be aware of next time I complete a patient