Preview

Introduction to sales management

Powerful Essays
Open Document
Open Document
1634 Words
Grammar
Grammar
Plagiarism
Plagiarism
Writing
Writing
Score
Score
Introduction to sales management
16-10-2012

AREN’T WE ALL SELLING?

• A candidate at a job interview. The candidate is selling his candidature and interviewer is selling his company.
• A boy and girl proposing to get married.
• A politician making speeches to get votes.
• A lawyer arguing his client’s case in the court.
• A student attempting the answers to questions to get a certificate/degree.

QUESTIONS FOR DISCUSSION
• How many students’ parents are in the profession of selling?
• How many of you intend to enter into selling? • What is the profession of your parents?

WHO IS A SALESPERSON?
• Anyone who sells a product, service or an idea is a salesperson.
WHO IS NOT SELLING?
• A mother sells her ideas to the child, doesn’t she? The consideration is emotional not monetary.

Activity
• We’re always selling.
• The way we talk, walk, dress, meet and greet others says something about us. Our overall personality either leaves a favourable or unfavourable impression on others. • Ask students volunteer to sell mobile phones, candidature, laptop, pen, etc.
(with their consent, make videos).

1

16-10-2012

Exercise 1

Exercise 2

• Write down five strengths that you have and that you want to build on and reinforce. • Identify five weaknesses or negative habits that you want to get rid of.
• List the things you can do to get rid of negative habits and build positive ones.

• Define a salesperson.
• Define selling.
• Why you intend to enter/not enter into the profession of marketing/selling?
• How is selling both a science and an art?

WHY HAS SELLING BECOME A BIGGER
CHALLENGE TODAY THAN IT WAS
YESTERDAY?
• Today a buyer has more options.
• Competition has also become intense and sophisticated. • Media has made people more knowledgeable and aware.

• The profession of selling really is the domain of the elite. The elite professional is like the cream that rises to the top, no matter how big or small the container.
• All sales

You May Also Find These Documents Helpful

  • Satisfactory Essays

    1. Choose a type of company that would have sales people, and then answer the following questions about it. TIP: Choose a type of company that you would be interested in working for or starting up yourself.…

    • 528 Words
    • 2 Pages
    Satisfactory Essays
  • Good Essays

    Unit 7 M2

    • 2288 Words
    • 10 Pages

    “M3: Compare and contrast the personal selling skills and processes used in two different selling situations”…

    • 2288 Words
    • 10 Pages
    Good Essays
  • Better Essays

    Based on the article, Joe’s sales manager definitely did not do a good job as sales coach and sales leader in this case. His action and behavior was not helpful to Joe in order to convert the sales instead his language and body language had made the situation worse. In addition, he did not coach Joe effectively before the call and on-the-job. Based on the textbook, “the best sales managers should have a vision of where the sales force is going, and they have the ability to describe that vision is exciting terms.” (Spiro, R. L., Rich, G. A., and Stanton, W. J.) Obviously Joe’s manager didn’t foreseen the direction of the sales meeting before it happened. Even though the sales manager had some valuable questions in mind after the sales call, however, he had some thoughts after the meeting, but he didn’t coach Joe effectively so that Joe can prevent it from happening again in the future.…

    • 915 Words
    • 3 Pages
    Better Essays
  • Powerful Essays

    The seller promotes the product/service to the consumer through their attitudes shown towards the products and by using their specialist knowledge.…

    • 1319 Words
    • 6 Pages
    Powerful Essays
  • Satisfactory Essays

    Sales Case Study

    • 541 Words
    • 3 Pages

    By designing new packaging specifically designed to have greater appeal to the 7-12 age group…

    • 541 Words
    • 3 Pages
    Satisfactory Essays
  • Satisfactory Essays

    Sales Management

    • 325 Words
    • 2 Pages

    1. No I do not think it is reasonable for to charge Pronto’s sales-force with simultaneously building and holding market share, an alternative would be to focusing on having the independent owners building market share and building the 2 percent to be comparable to the 12 percent, during this time the company-owned ones would continue to build market share and the company could have incentives for the independent owners to try and match or beat the company owned locations. Once the two are comparable the company can re-strategize and move into the holding market share.…

    • 325 Words
    • 2 Pages
    Satisfactory Essays
  • Powerful Essays

    “No longer is IT just another tool the CEO might use to accomplish costs saving and operational ends. Today, information technology can help solve product problems, set new levels of service and create new distribution and communication channels.”…

    • 1414 Words
    • 6 Pages
    Powerful Essays
  • Satisfactory Essays

    Sales questions

    • 290 Words
    • 2 Pages

    1.10 Explain the major reasons for using sales contests. What makes a good sales contest?…

    • 290 Words
    • 2 Pages
    Satisfactory Essays
  • Powerful Essays

    Traditional (not necessarily effective) steps of a sales call are: 1. 2. 3. 4. 5. Opening the call~Relate to the buyer (not necessarily effective in the large sale. Investigating needs Giving benefits Objection handling Closing techniques…

    • 2001 Words
    • 9 Pages
    Powerful Essays
  • Satisfactory Essays

    You are not your habits You can make and break your habits. You need not be a victim of conditioning. In HKUGAC, we stress on…

    • 700 Words
    • 3 Pages
    Satisfactory Essays
  • Good Essays

    I would like to start off my paper by briefly describing the criteria identified for assessing salespersons effectiveness, and how the sales managers ally these criteria to the sales performance evaluations. The three criteria that are used include; outcome based measures, professional development measures and behavior based measures.…

    • 1159 Words
    • 5 Pages
    Good Essays
  • Good Essays

    Sales Management

    • 772 Words
    • 4 Pages

    What are the pros and cons of Mr. Evans’s e-commerce strategy? What is the best argument that Ms. Miko can make to keep her sales force intact? In your opinion, should Cardinal Connectors Inc. eliminate its sales force? Explain.…

    • 772 Words
    • 4 Pages
    Good Essays
  • Better Essays

    Sales Force Management

    • 1465 Words
    • 6 Pages

    Proper training for a sales force is vital to the success of the individual as well as the team. According to Spiro, Stanton, and Rick, “The salesperson’s product knowledge, understanding of customer needs, and selling skills are directly related to the amount of training he or she receives” (2004, p. 190). This paper will discuss such instances encountered by Imaginative Staffing, Inc., summarize the case study presented in Management of a Sales Force, and answer questions regarding the case study. In addition, this paper will analyze the key elements and processes of selecting and recruiting a sales force, describe the appropriate training modality for both initial and recurrent training for Imaginative Staffing, and describe the different methods used to motivate the sales personnel.…

    • 1465 Words
    • 6 Pages
    Better Essays
  • Good Essays

    Employing the right person has the potential to, in the long run, save you thousands of dollars. Clearly the right initial choice will save money by reducing turnover but there are many other costs involved, some less quantifiable than others. Most sales managers agree that they cannot afford even one non-productive team member, yet most managers have their own 'horror ' stories regarding troublesome or struggling employees. This highlights the importance of recruitment and selection of sales people. Various practices can and should be employed to best avoid the unenviable situation of having hired the wrong person for the job. Effective recruitment processes are imperative in attracting and retaining high quality staff.…

    • 905 Words
    • 4 Pages
    Good Essays
  • Satisfactory Essays

    Sales Management

    • 496 Words
    • 2 Pages

    As the Vice President of Sales for the company I work for, I have to choice between two of the employees who have rose to the top out of ten possible candidates. Lisa Bell and Steven Bellach both have the qualifications to become the Area Sales Manager but I can only pick one. Some good qualifications that Lisa has are that she is persistent in her work, has been a member of the President’s club for five years, she has been asked to help plan sales meetings in the past and is inspirational to other representatives. Steven is a veteran of the company and has been with us for six years. He is great at building customer relationship, and has been supportive and has given suggestions about how to improve sale techniques to his peers.…

    • 496 Words
    • 2 Pages
    Satisfactory Essays

Related Topics