iPremier did not sustain any major lapse during the attack. Only a few customers were inconvenienced, the stock price was not affected and the company publically communicated the outage right away. They were very lucky. There are many risk factors when an attack is potentially occurring. iPremier seemed unsure of the extent of the attack. To err on the side of caution, it may have been a better idea to closely examine the incident while it was happening. There may have been risk to ALL customers.
Bob took correct action by calling Joanne Ripley first. In such a situation iPremier’s