Objectives
Introduce Information Systems as a critical enabler of 21st century business
Understand some basic terminology in IS
Examine how IS supports a major company’s business function (UPS case) information and technology strategy
Required Readings
Chapter 1, Text, pages 2-35
Preparation and Questions
Read the UPS case carefully, pg.23-24
What are the inputs, processing, and outputs of UPS’s package tracking system?
What technologies are used by UPS?
How are these technologies related to UPS’s business strategy?
What problems do UPS’s information systems solve?
What would happen if these systems were not available?
IS2 - Collaboration through Technology
Objectives
Introduce the Team Contract
Understand the basics of collaborative behavior
Examine different types of collaborative technology that can be used to support team behavior
Choose a collaboration platform for your team
Required Readings Chapter 2 Collaboration Information Systems, pgs. 41-71
Questions and Preparation
What experiences have you had with collaboration tools in the past?
Have you used Skype, Google Docs, SMG Tools to get projects done?
Have you ever worked on a virtual team? How did collaboration work when you could not work face to face?
What are some of the criteria that you are thinking about in choosing the appropriate collaboration platform for your team?
Be sure you understand the pros and cons of the different collaboration tools described in this chapter
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IS3 - Competitive Strategy: Competitive Advantage through the Web
Objectives
Identify how technology changes are affecting industries and businesses within different industries. Example of Blockbuster, Netflix
Examine how different companies (Zara and TJX) make different technology choices to support distinct strategies
Understand the concept of the “Long Tail” Reading
Text, pages 83-104. Movie Rental Business: