IS3110 U7L1

IS3110 Lab7 Student Name: Tom Fletcher
Submission Requirements
Your last name must be in the filename of your submitted document according the assignment naming standard. IS3110_U7L1_Firstname_Lastname
Email to: [e-mail]
Due By: 6:00 PM CDT, Wednesday August 6, 2014
Note: Emails received after Due Date Due Date will be marked LATE and subject to a grade of 0 for the assignment.
Please refer to Pages 46-52 of the IS3110 Student Lab Manual when working on this lab.
Lab #7 – Perform a Business Impact Analysis for a Mock IT Infrastructure

Overview
When performing a BIA, you are trying to assess and align the affected IT systems, applications, and resources to their required recovery time objectives (RTOs). The prioritization of the identified mission critical business functions will define what IT systems, applications, and resources are impacted. The RTO will drive what kind of business continuity and recovery steps are needed to maintain IT operations within the specified time frames.

Part A - Perform a Business Impact Analysis for an IT Infrastructure

1. Performa BIA assessment and fill in the following chart:
Business Function Or Process
Business Impact Factor
Recovery Time Objective
IT Systems/Apps Infrastructure Impacts
Internal and external voice communications with customers in real-time
Level 3
Less than 24 hours
Systems/App Domain
Internal and external e-mail communications with customers via store and forward messaging
Level 1
Less than 5 hours
Systems/App Domain
DNS – for internal and external IP communications
Level 2
Less than 24 hours
LAN-to-WAN
LAN
Internet connectivity for email and store and forward customer service
Level 2
Less than 24 hours
Systems/APP Domain

Business Function Or Process
Business Impact Factor
Recovery Time Objective
IT Systems/Apps Infrastructure Impacts
Self-service website for customer access to information and personal account information
Level 2
Less than 24 hours
Remote access domain
e-Commerce