Is535 Week 1 Quiz
1. Question: Which of the following choices may lead to competitive advantage?
(1) New products, services, and business models
(2) Charging less for superior products
(3) Responding to customers in real time
Your Answer: 1 only 1 and 2 2 and 3 1, 2, and 3 ( page 15 ) CORRECT
Points Received: 2 of 2 Comments: 2. Question: The fundamental set of assumptions, values, and ways of doing things that has been accepted by most of a company's members is called its _____. Your Answer: culture ( page 20 ) CORRECT environment atmosphere values
Points Received: 2 of 2 Comments: 3. Question: Networking and telecommunications technologies, along with computer hardware, software, data management technology, and the people required to run and manage them, constitute an organization's _____. Your Answer: data management environment networked environment IT infrastructure ( page 22 ) CORRECT information system
Points Received: 2 of 2 Comments: 4. Question: Engineers, scientists, or architects who design new products or services for a firm belong to which level of a business hierarchy? Your Answer: Middle management INCORRECT Production workers Knowledge workers ( page 19 ) CORRECT ANSWER Data workers
Points Received: 0 of 2 Comments: 5. Question: Which of the following is an organizational element in the UPS tracking system described in the chapter? Your Answer: The specification of procedures for identifying packages with sender and recipient information ( page 22 ) CORRECT Monitoring service levels Promoting the company strategy of low-cost, superior service
(1) New products, services, and business models
(2) Charging less for superior products
(3) Responding to customers in real time
Your Answer: 1 only 1 and 2 2 and 3 1, 2, and 3 ( page 15 ) CORRECT
Points Received: 2 of 2 Comments: 2. Question: The fundamental set of assumptions, values, and ways of doing things that has been accepted by most of a company's members is called its _____. Your Answer: culture ( page 20 ) CORRECT environment atmosphere values
Points Received: 2 of 2 Comments: 3. Question: Networking and telecommunications technologies, along with computer hardware, software, data management technology, and the people required to run and manage them, constitute an organization's _____. Your Answer: data management environment networked environment IT infrastructure ( page 22 ) CORRECT information system
Points Received: 2 of 2 Comments: 4. Question: Engineers, scientists, or architects who design new products or services for a firm belong to which level of a business hierarchy? Your Answer: Middle management INCORRECT Production workers Knowledge workers ( page 19 ) CORRECT ANSWER Data workers
Points Received: 0 of 2 Comments: 5. Question: Which of the following is an organizational element in the UPS tracking system described in the chapter? Your Answer: The specification of procedures for identifying packages with sender and recipient information ( page 22 ) CORRECT Monitoring service levels Promoting the company strategy of low-cost, superior service