Iso 900

Introduction In order to stay competitive, businesses have to be the best at what they do. Company 's must be efficient and presise in all aspects of the job. (Metcalfe 1). ISO 9000 is made up of management 's responsibility, the producers involved in the Quality Management System, the contract review, the design control, document and data control, purchasing, process control, inspection and testing, control of non-conforming product, corrective action, handling, storage, packaging and delivery, internal quality audits, training, servicing and statistical techniques (Prasanna 1). Quality control and quality assurance is very important there are certain requirements that take time and money to be met but in the end there are benefits. Types of specifications are very significant and the documentation of those is even more. Manufacturers and purchasers have major responsibility in the process of being successful. The quality of a product is so important, especially to the customer. A company 's quality management system must become the documented proof of a firm 's commitment to quality management. A plan put together with quality procedures and work instructions is provided to help companies design their own quality management system. After completing the quality procedures, companies are audited and then determined if they should be certified for ISO 9000 or not (Parsanna 2). ISO: International Organization of Standards Founded in 1947 in Geneva Switzerland, ISO developed international standards and helped exchange goods and services worldwide. It is made up of over 90 countries including the US, which is called the American National Standards Institute. The name ISO came from the Greek word, "isos," meaning equal (Henkoff 2). ISO was created by business men (Henkoff 2). These business men knew what businesses needed to become more competitive and how they could get higher customer satisfaction, so ISO was developed. ISO is not government regulated, but is ran by

Bibliography: Stimson, William A. Beyond ISO 9000: How to Sustain Quality in a Dynamic World. New York: Amacom, 1998. Barrier, Micheal, Amy Zuckerman. "Quality Standards the World Agrees on: Small Businesses Can Meet ISO 9000 Standard." Nation 's Business 01 May 1994: 71-73. Martorana, Jamie. "Newsbreak: 6 LI Manufacturers Granted Funds." Newsday 29 November 1999: 1. Raman, Prasanna. "An Insight into ISO 9000 for Small Businesses." New Straits Times 24 February 1998. Metcalfe, Coll. "Ventura County Business; The Business Beat: Firms Find ISO 9000 Certification Means Business." Los Angeles Times 02 March 1999: B1. Henkoff, Ronald. "Managing: The Hot New Seal of Quality." Fortune 28 June 1993: 116. "Surveyor Indonesia to Grant 12 ISO 9000/14000 Certificates." Asia Pulse 03 February 1998. "ISO 9000 Helps Firms Achieve Consistency." USA Today 27 May 1998: 02B. "Software Industry: ISO 9000 Key to Improving Europe 's Software Performance." European Report 01 May 1996. "ISO Raises Manufacturers ' Hopes." Africa News Service 05 January 2000. "IRS Lets Manufacturers Deduct Quality Certification Expenses." Bloomberg L.P. 06 January 2000. "ISO 9000." Computer Desktop Encyclopedia 01 January 1998. International Organization for Standardization Homepage. 27 February 2000.