It/282 Final

DA-MAX Tips and Training Guide
For
DATAMAX’s Maximum Computer Support Department

Table of Contents * Table of Contents……………………………………………….........................................2 * Introduction………………………………………………………………………………….....3 * Overview of Operating System  Components and functions of operating systems………………………….........4-5  Different versions of Windows…...………………………………………………....5 * Installation of Windows Operating Systems  Procedures to install Windows………………………………………………………6  Methods of supporting operating systems………………...……………………...7  Possible concerns when installing and maintaining operating systems………..8 * Troubleshooting and Maintenance Issues for Operating Systems  Troubleshooting techniques for operating system-related problems…………9-10  Maintenance issues for operating systems…………..…………………………….11  Upgrading an operating system compared with a clean installation…………....11 * Networking and Security of Operating Systems  Networking in operating systems……………………………………………..........12  Possible concerns when connecting an operating system to a network ..........13  Security Features of Windows 2000, Windows XP and Windows Vista OS…...14  Steps to secure modern Operating Systems.…………………………...…………15 * Personal Computers on the Internet  Difference between Internet and Network Connections…….............................16  Steps to connect a workstation to the Internet……………………………………..17  Potential Problem and solutions when connecting an OS to Internet…………...18 * Legacy Operating Systems  Features of older Operating Systems….…………………………………..............19  Issues involved with supporting legacy Windows Operating Systems…………..20  Support of older applications in current operating systems…………………20 * Conclusion……………………..…………………………………………………………….20

Introduction

Through out the following training guide, you will learn important information regarding computer