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IT-Based Information Systems Leading to Improved Management Decision-Making

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IT-Based Information Systems Leading to Improved Management Decision-Making
Grant Robertson

Financial and Management information

Critically Evaluate the Proposition that IT based Information Systems have led to improved Management Decision Making

B0029469

David Roberts

Critically Evaluate the Proposition that IT based Information Systems have led to improved Management Decision Making

Managers at all levels of a business are required to make decisions constantly. Whether it be at an often low risk operational level, or at high importance strategic level, precise analysis is essential, failure on doing so could end in disaster in business 's unforgiving world. Evidence of this can be seen in the strategic level of Dell management in 2004. A poor decision to enter the market with their DJ.Ditty MP3 player, Dell failed to address any strong marketing campaign along with failure to analyse stronger substitute products concluded in Dell discontinuing the product two years later in 2006. The decision made in the development of the product were likewise poor as rival companies such as Apple and Zen 's product features far overpowered Dells weak product. (Laubacher 2011). Simple research into Information Systems tells us they are able to display information that can lead us to answer questions we are often queried with. But often management decisions are not just simple rhetorical answers but strategic procedures that will aid the business in specific ways. In this essay I will assess the different methods of how IT based systems through the means of Information systems can aid management decisions or, if they do at all.
(C.Lucas 1994)In his book information systems concepts for management, defines an IS as "a set of organised procedures, that when executed, provides information to support organisation. The information is a tangible or intangible entity that serves to reduce uncertainty about some state or event." (Oz, Jones and Gowthorpe 2009) Back this definition up stating an "IS system is a computer based



Bibliography: B.HANDFIELD, Robert and L.NICHOLS, Ernest (1999). Introduction to Supply Chain Management. vol.1. 1st ed., Prentice Hall. Business Using IS , BIDER, IIia (2010). Enterprise, Business-Process and Information Systems Modeling. vol.50. 1st ed., Queensland, Springer. 364213050X. C.LUCAS, Henry (1994). Information systems concepts for management. 5 ed., indiana, Mitchell McGraw-Hill. 11. C.LUCKEM, David (2002). The Power of Events: An Introduction to Complex Event Processing in Distributed Enterprise Systems. 1 ed., Addison wesly. 1. E.PORTER, Michael (1998). Competitive advantage: creating and sustaining superior performance : with a new introduction. Havard, Simon and Schuster. JENSEN, Matthew, B.LOWRY, Paul and JEFFERY, Jenkins (2011). Effects of Automated and Participative Decision Support in Computer-Aided Credibility Assessment. Journal of management information syetems, 28 (1), 201-233. LAUBACHER, Robert (2011). Managing Corporate Reputation in the Blogosphere: The Case of Dell Computer. Corporate Reputation Review, 14 (2), 133-144. OZ, JONES and GOWTHORPE (2009). Finacial and Management Informatoin. vol.2. London, Cengage Learning. TURBAN, Efriam (1995). Decision support, And what they do? In: Decision support and expert systems : management support systems. Englewood cliffs, Prentice Hall, p.576.

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