IT Investment At North American Financi
IT Investment at North
American Financial
Case Study 3
Background
North
American Financial is a banking institution that serves the Home Loan Market
There is an in-house IT organization that is lead by Caroline Weese, the new CIO.
Bill Harris is the Company CEO
Matt Harper is the CFO
Cathy Benson is the Senior VP of Business
Banking Product Management
Background
This
case looks at the relationship between business strategy and IT development projects. It makes it clear that enterprise business strategies need enterprise solutions and a procedure for accomplishing this end.
This case also speaks directly to the disconnect between IT budgeting practices and financial and business strategy implementation.
Background
Company
management agrees that
IT is great at delivering “projects” at
North American Financial (NAF),
However, senior management questions whether they are actually delivering “value” with IT.
The Company is discovering that delivering value depends on striking a partnership between IT and the business. Background
The
case outlines five specific problems at NAF:
IT budgeting is misaligned with enterprise strategy,
Project decisions are made without cross-functional synergies,
Inconsistent business cases,
No ability to stop projects,
No accountability for delivering benefits. Background
After
an initial meeting with senior management, Matt and Caroline meet with others in the organization and come up with the following set of principles:
Alignment of the IP development portfolio with enterprise strategies
Rigor and common standards around IT planning and business casing
Accountability in both business and IT for delivering value
Collaboration and cross group synergies in all IT work.
Background
The
Team develops the following vision statement: ◦ “Our Vision is for a holistic view of our IT spending that will allow us to direct our resources where they will have the greatest impact. We propose to increase rigor
American Financial
Case Study 3
Background
North
American Financial is a banking institution that serves the Home Loan Market
There is an in-house IT organization that is lead by Caroline Weese, the new CIO.
Bill Harris is the Company CEO
Matt Harper is the CFO
Cathy Benson is the Senior VP of Business
Banking Product Management
Background
This
case looks at the relationship between business strategy and IT development projects. It makes it clear that enterprise business strategies need enterprise solutions and a procedure for accomplishing this end.
This case also speaks directly to the disconnect between IT budgeting practices and financial and business strategy implementation.
Background
Company
management agrees that
IT is great at delivering “projects” at
North American Financial (NAF),
However, senior management questions whether they are actually delivering “value” with IT.
The Company is discovering that delivering value depends on striking a partnership between IT and the business. Background
The
case outlines five specific problems at NAF:
IT budgeting is misaligned with enterprise strategy,
Project decisions are made without cross-functional synergies,
Inconsistent business cases,
No ability to stop projects,
No accountability for delivering benefits. Background
After
an initial meeting with senior management, Matt and Caroline meet with others in the organization and come up with the following set of principles:
Alignment of the IP development portfolio with enterprise strategies
Rigor and common standards around IT planning and business casing
Accountability in both business and IT for delivering value
Collaboration and cross group synergies in all IT work.
Background
The
Team develops the following vision statement: ◦ “Our Vision is for a holistic view of our IT spending that will allow us to direct our resources where they will have the greatest impact. We propose to increase rigor
References: Due date – December 9, 2014 Upload to Blackboard at the link in the