Agenda
What is IT?
How does IT work?
The IT environment
Sales & IT
Q&A
What is IT?
IT – Information Technology
Information is data that has been given a meaning.
IT is All forms of technologies used to create, store, exchange, process & use information Data Vs. Information
02134 is data without any meaning
When plugged into Map quest, 02134 becomes a zip code designating a specific location. At that point, the data has been processes or given a meaning. It is now information
How does IT work? - Hardware
IT involves combination of hardware & software
Hardware –
Hardware is a physical component of IT
You can see it and touch it
Example – Computer
Hardware components –
End points – Computer/laptop/desktop
Server
Storage
Networking
How does IT work? - Software
Software –
Software is a program or set of instructions written by a programmer These instructions tell a computer what it should do
Example –
Microsoft Office (Word, Excel, Power Point)
Microsoft Outlook
Enterprise Resource Planning
How does IT work? - OS
Operating System –
Hardware & Software cannot communicate directly with each other. They do not speak the same language.
The operating system allows hardware & software to communciate
Example –
Microsoft - Windows
IBM – AIX, System i
Linux
Unix type of OS (Linux, GNU)
Mac OS X
IT/ITeS portfolio
Software
Hardware
Products
Services
Business Process Outsourcing (BPO)
Services and solutions
Products
AP/AR/Payroll/Claims/Medical Transcription/ GL/Asset Management etc.
Consulting services
Assessment
Solution blue-print
Business process consulting
Software Services
Application Development & Maintenance (ADM)
Custom development of