http://images.amazon.com/images/P/0471392030.01.LZZZZZZZ.jpg
2003-8-12
CONTENTS
PREFACE xv ABOUT THE AUTHOR | CHAPTER 1 xxi 1
The Nature of Information Technology Projects
Global Technology Solutions 1 Introduction 2 How This Book Is Organized 3 The Software Crisis 4 Why IT Projects Fail 4 Improving the Likelihood of Success 6
A Socio-Technical Approach 6 A Project-Management Approach 7
A Knowledge-Management Approach 8 The Context of Project Management 9 What Is a Project? 9 Attributes of a Project 9 The Project Life Cycle and IT Development Define Project Goal 12 Plan Project 13 Execute Project Plan 13 Close Project 14 Evaluate Project 14 The IT Product Life Cycle 14
Planning 15 Analysis 15 Design 15 Implementation 15 Maintenance and Support 15
12
Putting the SDLC into Practice
16
vi
INFORMATION TECHNOLOGY PROJECT MANAGEMENT
Structured Approach to Systems Development 16 Rapid Applications Development (RAD) 16 The PLC versus the SDLC 18 The Project Management Body of Knowledge (PMBOK) 19 Project Management Knowledge Areas 19 Chapter Summary 21 Review Questions 21 Extend Tour Knowledge 22 Bibliography 22
CHAPTER 2
Conceptualizing and Initializing the IT Project
23
Global Technology Solutions 23 Introduction 25 An Information Technology Project Methodology (ITPM) 25 Phase 1: Conceptualize and Initialize 27 Phase 2: Develop the Project Charter and Detailed Project Plan 28 Phase 3: Execute and Control the Project 29 Phase 4: Close Project 29 Phase 5: Evaluate Project Success 30 IT Project Management Foundation 30 Project Management Processes 31 Project Objectives 31 Tools 31 Infrastructure 31 Project Management Knowledge Areas 32 The Business Case 32 What Is a Business Case? 32 Developing the Business Case 33 Step 1: Select the Core Team 33 Step 2. Define Measurable Organizational Value (MOV) 34 Step 3: Identify Alternatives 40 Step 4: Define Feasibility and Assess Risk 41 Step 5: Define Total Cost of