It Project Management
CONTENTS
THE SOFTWARE QUALITY FOCUS 2
QUESTION 1: SELECTED EXERCISES 2
Exercise 11 Project Tracking 2
Exercise 12 Risk Assessment 7
Exercise 13 Refining your project plan (using software) 9
Exercise 14 Initiating 11
Exercise 15 Planning 16
Exercise 16 Executing 18
Exercise 17 Controlling 21
QUESTION 2: THE NORTHWEST AIRLINES CASE STUDY 25
1.. 25
2.. 27
3. 29
REFERENCE 38
APPENDIX - FLYDRAGON PROJECT PERT CHART 39
Figure List
Figure 1 Calendars of Project FlyDragon 4
Figure 2 Tracking Gantt Chart of Project FlyDragon 6
Figure 4 ResNet 1996 Application Development Gantt Chart 16
Figure 5 ResNet 1996 Office Implementation Gantt Chart 17
Figure 6 Simple and Unfriendly Interface of NWA¡¯ PARS 30
Figure 7 ResNet Project Team Organization Char 31
Figure 8 The friendly and flexible Interface of ResNet deliverable (output) 35
Figure 9 Selling Impact of ResNet 36
Figure 10 FlyDragon Project PERT Chart 39
Table List
Table 1 McFarlan Risk Questionnaire of FlyDragon Project 7
Table 2 List of ResNet Project Leaders (Managers) 11
Table 3 Action list of the project manager and senior management in project initiation 11
Table 4 The Cost contrast between four types of airline tickets sales 14
Table 5 The major reasons for choosing a site 15
Table 6 Weekly Status Report of FlyDragon Project 22
Table 7 List of quality management related issues 28
Table 8 The Three ResNet Projects (three phases) 30
Table 9 ResNet Benefits review made in 1996 36
The software quality focus
Question 1: Selected exercises
Exercise 11 Project Tracking n Begin organizing your project files by making decisions on the relevance of materials and make some estimates for tracking your project. Refine your project plan.
To estimate, tracking and refine the project plan, there are a lot of files can be used, include illustrations and reports. Here, after WBS (Work Breakdown Structure), we use Calendars, Network Chart, Critical Path, Gantt Chart, PERT, especially
THE SOFTWARE QUALITY FOCUS 2
QUESTION 1: SELECTED EXERCISES 2
Exercise 11 Project Tracking 2
Exercise 12 Risk Assessment 7
Exercise 13 Refining your project plan (using software) 9
Exercise 14 Initiating 11
Exercise 15 Planning 16
Exercise 16 Executing 18
Exercise 17 Controlling 21
QUESTION 2: THE NORTHWEST AIRLINES CASE STUDY 25
1.. 25
2.. 27
3. 29
REFERENCE 38
APPENDIX - FLYDRAGON PROJECT PERT CHART 39
Figure List
Figure 1 Calendars of Project FlyDragon 4
Figure 2 Tracking Gantt Chart of Project FlyDragon 6
Figure 4 ResNet 1996 Application Development Gantt Chart 16
Figure 5 ResNet 1996 Office Implementation Gantt Chart 17
Figure 6 Simple and Unfriendly Interface of NWA¡¯ PARS 30
Figure 7 ResNet Project Team Organization Char 31
Figure 8 The friendly and flexible Interface of ResNet deliverable (output) 35
Figure 9 Selling Impact of ResNet 36
Figure 10 FlyDragon Project PERT Chart 39
Table List
Table 1 McFarlan Risk Questionnaire of FlyDragon Project 7
Table 2 List of ResNet Project Leaders (Managers) 11
Table 3 Action list of the project manager and senior management in project initiation 11
Table 4 The Cost contrast between four types of airline tickets sales 14
Table 5 The major reasons for choosing a site 15
Table 6 Weekly Status Report of FlyDragon Project 22
Table 7 List of quality management related issues 28
Table 8 The Three ResNet Projects (three phases) 30
Table 9 ResNet Benefits review made in 1996 36
The software quality focus
Question 1: Selected exercises
Exercise 11 Project Tracking n Begin organizing your project files by making decisions on the relevance of materials and make some estimates for tracking your project. Refine your project plan.
To estimate, tracking and refine the project plan, there are a lot of files can be used, include illustrations and reports. Here, after WBS (Work Breakdown Structure), we use Calendars, Network Chart, Critical Path, Gantt Chart, PERT, especially