ITS 218 Chapter3 Activity 3 1 And 3 3
Activity 3-1
Revise existing documents.
The following sentences and paragraphs highlight some of the problems you learned about in this chapter. Use what you have learned to rewrite the examples to make them clear and readable.
1. From a one- page notice informing employees which machines they can use in a training facility: Employees should be well advised that they should use only the first row of machines, the HP PCs. All other machines are used only for classes for training new users. If an employee doesn’t do this, he will be asked to leave the training room.
2. From an email message sent to all employees of a law firm advising them to be alert for a new virus: This virus has been known to cause the destruction of files, and it is very important that you perform a search of your hard drive to try and attempt eradication of it using the search feature. Search for . EDT file extensions and delete them. Then the problem will be solved.
3. From an instruction sheet that will be handed out during a training session on a new email package; this passage explains the capabilities of the package to users who have never used email before: Email messages are stored on a central server, and you download it every time you open one, in effect. You can save it to a local disk if you want to keep it.
4. From a booklet that a user support department will distribute to employees of an insurance organization to explain the capabilities of a new software claims management package:
This is a new type of CMS ( claims management software) that every adjuster, regardless of his level, will benefit from, greatly. This claims management software can: ( 1) organize claims information, ( 2) be used while you are on the telephone, ( 3) do reports by claim type, and ( 4) for generation of summary claims information.
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Activity 3-3 Revise procedure documentation.
The instructions below are intended
Revise existing documents.
The following sentences and paragraphs highlight some of the problems you learned about in this chapter. Use what you have learned to rewrite the examples to make them clear and readable.
1. From a one- page notice informing employees which machines they can use in a training facility: Employees should be well advised that they should use only the first row of machines, the HP PCs. All other machines are used only for classes for training new users. If an employee doesn’t do this, he will be asked to leave the training room.
2. From an email message sent to all employees of a law firm advising them to be alert for a new virus: This virus has been known to cause the destruction of files, and it is very important that you perform a search of your hard drive to try and attempt eradication of it using the search feature. Search for . EDT file extensions and delete them. Then the problem will be solved.
3. From an instruction sheet that will be handed out during a training session on a new email package; this passage explains the capabilities of the package to users who have never used email before: Email messages are stored on a central server, and you download it every time you open one, in effect. You can save it to a local disk if you want to keep it.
4. From a booklet that a user support department will distribute to employees of an insurance organization to explain the capabilities of a new software claims management package:
This is a new type of CMS ( claims management software) that every adjuster, regardless of his level, will benefit from, greatly. This claims management software can: ( 1) organize claims information, ( 2) be used while you are on the telephone, ( 3) do reports by claim type, and ( 4) for generation of summary claims information.
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Activity 3-3 Revise procedure documentation.
The instructions below are intended