James Mccaskey Case

James McCauley has over thirty years of financial services industry and management consulting experience. Throughout his career he has leveraged his deep industry expertise to help a wide variety of financial services clients to develop new products, transform business operations, implement technology and manage risk. His past consulting engagements include work in business lines such as payments, wholesale banking, treasury/cash management, custody banking, retail banking, private banking, mortgage servicing, asset based lending, trade finance, information technology, internal audit, and operational risk management.

James' specialties include business strategy, operations strategy, business architecture, target operating models, business
transformation programs, bank merger integration, project/program management, financial crime prevention, SWIFT, financial analysis, business process re-engineering, operational risk management, operational risk controls, business analysis, information technology management, information systems development and implementation (SDLC).

Professional Experience
• PricewaterhouseCoopers Advisory, Director
• Capco (The Capital Markets Company), Managing Principal
• IBM Business Consulting Services, Managing Consultant
• Coopers and Lybrand, Principal Consultant
• Comerica Bank, Assistant Vice President

Key Career Accomplishments
• Developed recommendations to modernize a large US based custody bank’s core banking and payment platforms (i.e., wire transfer, ACH).
• Performed as a payments subject matter expert as part of a regulatory consulting team that helped a US custody bank determine its transaction screening compliance requirements.
• Led an initiative to help a large US regional bank assess its wire transfer and ACH operational risks across central payment operations, treasury operations, retail branches and commercial cash management groups.
• Led a team that worked with the private banking division of a large global bank to transform their fraud group’s operating model.
• Worked with a large Australian bank to assess their progress in implementing a payment services hub and determine a path going forward given their country’s faster payments implementation.
• Led a project to assess business continuity readiness and develop risk control self-assessments for the payment operations of a large regional bank.
• Led large loss mitigation teams (70+ consultants) that addressed similar regulator actions for two mortgage servicing
clients.
• Managed multiple project streams as part of a financial services firm’s $35 million program to implement a newly developed payment services hub.
• Led the implementation of a trade services platform for a Canadian bank.
• Managed a program stream containing several initiatives designed to implement improvements in a major universal bank’s payment operations.
• Substituted as interim payments technology leader, reporting to the SVP responsible for back-office technologies (e.g., wire transfers, ACH, check image, treasury management), for a large multinational North American bank.
• Managed the Wholesale Banking project stream as part of a large Canadian bank’s US subsidiary merger integration.
• Managed a B2B e-marketplace payments strategy and software requirements gathering effort involving two major software companies and a New York based global bank.
• Led a team that created and analyzed information technology investment strategies, division operating budgets, and internal transfer pricing processes for the finance team supporting the technology services division of a global bank.
• Assisted two global bank’s efforts to merge their respective retail, business, and offshore banking operations across the Caribbean.
• Managed a project to develop e-business strategies for selected divisions (i.e., P&C Insurance, Commercial Leasing) of a global commercial finance company.
• Collaborated with a large life insurer’s Strategic Planning SVP and Marketing EVP to prepare a consumer banking market entry business strategy.
• Worked with bank’s executives to assess various business and operations alternatives; made and implemented recommendations to enhance the customer’s experience, reduce costs and/or mitigate
risk.
• Conducted successful consulting sales activities at many of the major banks in the US and abroad, leading to enhanced practice growth over a four-year period.

Education
• BS, Business Management, University of Massachusetts, Boston, MA
• MBA (high honors), Boston University, Boston, MA

Certifications and Affiliations
• Project Management Professional (PMP®)
• Project Management Institute
• Beta Gamma Sigma honor society