Table of Contents Pages
1.0 Introduction 3
1.1 Company Background of JCJ’s Foods Corporation 3
1.2 Products 3-4
1.3 Expansion 4
1.4 Major Customers and Suppliers 4
2.0 Key Figures 4-5
3.0 JCJ’s Foods Corporation Structural Characteristics 5
3.1 Complexity 5-6
3.2 Formalisation 6
3.3 Centralisation 7
4.0 Evaluating effectiveness of JCJ’s Foods Corporation 7
4.1 Definition of effectiveness 7
4.2 JCJ’s Foods Corporation Approach 7-8
4.3 Actions taken to achieve the Goals 8
4.3.1 Cut decision making time 8
4.3.2 Increase Coordination and motivation of employees 8-9
4.3.3 Reduce conflict 9-10
4.3.4 Reduce time to market 10
5.0 Recommendation 11
6.0 Conclusions 12
7.0 Referencing 13
8.0 Appendices 14-15
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1.0 Introduction
1.1 Company background JCJ’s Foods Corporation was founded in 2000 by Ms Sammie Lo in Singapore. Their first outlet was located in Toa Payoh, which is one of the heartland districts and consists of high human traffic. JCJ’s Foods Corporation initial use a simple structure as show in Figure A:
Currently, JCJ’s Foods Corporation is formed with 60 employees keeping the company running in shape. JCJ’s Foods Corporation is also one of the reputable foodservice suppliers in Asia, serving up to 60,000 customers annually. In 2008, the company recorded over S$800,000 in sales and is look forward to achieve greater success in the many years to come.
1.2 Products
JCJ’s Foods Corporation core business is promoting different variety of Burgers, French Fries, Beverage and desserts. Furthermore, breakfasts and sandwiches were also included to the menu to attract more customers. Their burgers varieties consist of chicken, fish and beef, and they have come out with recipes of sauces to savour with the burger. Furthermore, allowing more options for their customers to choose from in term of burger, beverage and dessert.
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One of their unique selling point is allowing each and every customer to choose their prefer choice of