ON
“CUSTOMER SATISFACTION TOWARDS THE HYUNDAI MOTORS SERVICES” (FOUR WHEELER) AT GARVE HYUNDAI (PUNE) SUBMITTED TO PUNE UNIVERSITY In Partial Fulfillment of Requirements For the Award of Requirement of Masters of Business Administration By GAURAV ADHYAPAK Under the guidance of Prof. SHAGUFTA SAYYED SINHGAD INSTITUTE OF BUSINESS ADMINISTRATION & RESEARCH KONDHWA, PUNE-48
CERTIFICATE
This is to certify that the Project Report titled “CUSTOMER SATISFACTION TOWARDS THE HYUNDAI MOTORS SERVICES” which is being submitted herewith for the award of MASTERS OF BUSINESS ADMINISTRATION, Pune is the result of the original research work completed by GAURAV ADHYAPAK under my supervision and guidance and to the best of my knowledge and belief the work embodied in this Project Report has not formed earlier the basis for the award of any degree or similar title of this or any other University or examining body.
PROF. SHAGUFTA SAYYED PROF. AVADHOOT POL
PROJECT GUIDE DIRECTOR
Place: PUNE
Date: _/_/2012
DECLARATION
I, the undersigned, hereby declare that the Project Report titled “CUSTOMER SATISFACTION TOWARDS THE HYUNDAI MOTORS SERVICES” is an original piece of research work carried out by me under the guidance and supervision of Prof. Shagufta Sayyed (Name of the Guide). The information has been collected from genuine & authentic sources. The work has been submitted in partial fulfilment of the requirement for the award of Master in Business and Administration to Pune University.
Place: Signature:
Date: Name of the student: Gaurav Adhyapak
ACKNOWLEDGEMENT