Job Analysis Job Description
Compare two (2) job positions from the episode and perform a job analysis of each position.
Comparing two positions from the Norwegian Cruise Line episode, they are crew staff and recreation staff. Both positions are important for the smooth running of the ship. Guests expect to have entertainment functions to attend as well as be able to attend different social activities. The contributions these positions make to the overall running of the cruise ship is priceless. Cruise staff is responsible for the entertainment and social activities on the ship. The ship plans over 100 activities on a weekly basis, like bingo, karaoke, and line dancing. It’s the responsibility of the crews’ staff to interact and make positive connections with the customers. Cruise staff position is entry-level social position, for an enthusiastic extrovert, someone who likes spending lots of time interacting with people (guests/passengers). Ability to mingle at parties, calling bingo numbers, playing games, getting passengers involved and enthusiastic about shipboard activities, assisting with tour dispatch, and doing general public relations work for the cruise line as well as social dance training, singing, and dancing in shows (Staff 2013). According to Job Descriptions, Cruise staff must be self motivated, energetic, and flexible. Have great customer service skills and excellent communication skills, and must be willing to travel. Talent in art or entertainment and a high school diploma (Ferzo, 2009).
The recreation staff sets up and facilitates any recreational activity sponsored by the cruise line. If the guests want to rock climb, or ice skate, or surf a wave and the ship has that activity than they can participate in it. Some activities may be a little more time consuming than other, for example before rock climbing guests have to fill out a liability certificate beforehand and this can be a lengthy process. The Recreation staff is in charge of onboard entertainment and
Comparing two positions from the Norwegian Cruise Line episode, they are crew staff and recreation staff. Both positions are important for the smooth running of the ship. Guests expect to have entertainment functions to attend as well as be able to attend different social activities. The contributions these positions make to the overall running of the cruise ship is priceless. Cruise staff is responsible for the entertainment and social activities on the ship. The ship plans over 100 activities on a weekly basis, like bingo, karaoke, and line dancing. It’s the responsibility of the crews’ staff to interact and make positive connections with the customers. Cruise staff position is entry-level social position, for an enthusiastic extrovert, someone who likes spending lots of time interacting with people (guests/passengers). Ability to mingle at parties, calling bingo numbers, playing games, getting passengers involved and enthusiastic about shipboard activities, assisting with tour dispatch, and doing general public relations work for the cruise line as well as social dance training, singing, and dancing in shows (Staff 2013). According to Job Descriptions, Cruise staff must be self motivated, energetic, and flexible. Have great customer service skills and excellent communication skills, and must be willing to travel. Talent in art or entertainment and a high school diploma (Ferzo, 2009).
The recreation staff sets up and facilitates any recreational activity sponsored by the cruise line. If the guests want to rock climb, or ice skate, or surf a wave and the ship has that activity than they can participate in it. Some activities may be a little more time consuming than other, for example before rock climbing guests have to fill out a liability certificate beforehand and this can be a lengthy process. The Recreation staff is in charge of onboard entertainment and