Job Analysis of Fom
Job Profile The Front Office in a hotel is most noticeable department and the front desk occupies a high-flying place at the lobby in every hotel in world. The front office is a single point of contact to guest and that makes the staff to be structured, courteous, well-behaved and proficient. This makes front office a nerve center where communications and accounting operations are major role of a front desk management.
This department is lead by a Front Office Manager. A person to lead a team of all front desk team coordinators and team leaders, various guest service agents, concierge, night auditors and travel desk. The following chat represents the hierarchy of the any hotel in general and the level of a Front Office Manager;
Job Analysis The Job analysis is a principal tool to collect job related information’s. The practice often results in collection and record keeping of two data set i.e. job specification and job description. Every job vacancy is not filled until Human Resource Manager has these two specified information’s. It is compulsory to define the 2 sets for every organization to fit the right person at the right place in the right time.
Job specification and Job description both play an important part in the process of job analysis data. And writing them and understanding them clearly and precisely facilitate both company and workers cope with many difficulties on shop floors. This process also helps both employer and employee ascertain and comprehend what accurately needs to be delivered any by what way.
Job Description A front office manager is the most senior designated person in the Front Office Operations department and is accountable for sustaining the professional work surroundings, staff supervision, and accounts management along with administrative ropes. Often they shoulder varied responsibilities, at the diplomacy of the management owners. These work responsibility vary indifferently from managing work
This department is lead by a Front Office Manager. A person to lead a team of all front desk team coordinators and team leaders, various guest service agents, concierge, night auditors and travel desk. The following chat represents the hierarchy of the any hotel in general and the level of a Front Office Manager;
Job Analysis The Job analysis is a principal tool to collect job related information’s. The practice often results in collection and record keeping of two data set i.e. job specification and job description. Every job vacancy is not filled until Human Resource Manager has these two specified information’s. It is compulsory to define the 2 sets for every organization to fit the right person at the right place in the right time.
Job specification and Job description both play an important part in the process of job analysis data. And writing them and understanding them clearly and precisely facilitate both company and workers cope with many difficulties on shop floors. This process also helps both employer and employee ascertain and comprehend what accurately needs to be delivered any by what way.
Job Description A front office manager is the most senior designated person in the Front Office Operations department and is accountable for sustaining the professional work surroundings, staff supervision, and accounts management along with administrative ropes. Often they shoulder varied responsibilities, at the diplomacy of the management owners. These work responsibility vary indifferently from managing work