Job Interview
CONFIDENTIAL
BM/JAN 2013/ MGT534/532/531
UNIVERSITI TEKNOLOGI MARA FINAL EXAMINATION
COURSE COURSE CODE EXAMINATION TIME
ORGANIZATIONAL BEHAVIOUR MGT534/532/531 JANUARY 2013 3 HOURS
INSTRUCTIONS TO CANDIDATES
1.
2.
This question paper consists of two (2) parts.
PART A (Case Study: 4 Questions) PART B (5 Questions)
Answer ALL questions from PART A and any three (3) questions from PART B in the Answer Booklet. Start each answer on a new page. Do not bring any material into the examination room unless permission is given by the invigilator. Please check to make sure that this examination pack consists of: i) ii) the Question Paper an Answer Booklet - provided by the Faculty
3.
4.
DO NOT TURN THIS PAGE UNTIL YOU ARE TOLD TO DO SO
This examination paper consists of 4 printed pages
© Hak Cipta Universiti Teknologi MARA
CONFIDENTIAL
CONFIDENTIAL PART A
2
BM/JAN 2013/MGT534/532/531
PERCEPTUAL DILEMMA- I'M MORE IMPORTANT, YOU'RE NOT! Luqman Noh, an assistant manager for FIMA manufacturing Company, is chairperson of the ad hoc committee for space utilization. The committee is made up of various department heads in the company. The plant manager of FIMA has given Luqman the responsibility for seeing whether the various office, operations and warehouse facilities of the company are being optimally utilized. The company is affected by rising costs and the need for more space. However, before agreeing an expensive addition to the plant, the plant manager wants to be sure that the currently available space is being utilized properly. Luqman opened up the first committee meeting by reiterating the change of the committee. Then Luqman asked the members if they had any initial observations to make. The first to speak was the office manager. He stated, "Well, I know we are using every possible inch of room that we have available to us. We have people piled on top of one another, but out in the plant there seems to be plenty of
BM/JAN 2013/ MGT534/532/531
UNIVERSITI TEKNOLOGI MARA FINAL EXAMINATION
COURSE COURSE CODE EXAMINATION TIME
ORGANIZATIONAL BEHAVIOUR MGT534/532/531 JANUARY 2013 3 HOURS
INSTRUCTIONS TO CANDIDATES
1.
2.
This question paper consists of two (2) parts.
PART A (Case Study: 4 Questions) PART B (5 Questions)
Answer ALL questions from PART A and any three (3) questions from PART B in the Answer Booklet. Start each answer on a new page. Do not bring any material into the examination room unless permission is given by the invigilator. Please check to make sure that this examination pack consists of: i) ii) the Question Paper an Answer Booklet - provided by the Faculty
3.
4.
DO NOT TURN THIS PAGE UNTIL YOU ARE TOLD TO DO SO
This examination paper consists of 4 printed pages
© Hak Cipta Universiti Teknologi MARA
CONFIDENTIAL
CONFIDENTIAL PART A
2
BM/JAN 2013/MGT534/532/531
PERCEPTUAL DILEMMA- I'M MORE IMPORTANT, YOU'RE NOT! Luqman Noh, an assistant manager for FIMA manufacturing Company, is chairperson of the ad hoc committee for space utilization. The committee is made up of various department heads in the company. The plant manager of FIMA has given Luqman the responsibility for seeing whether the various office, operations and warehouse facilities of the company are being optimally utilized. The company is affected by rising costs and the need for more space. However, before agreeing an expensive addition to the plant, the plant manager wants to be sure that the currently available space is being utilized properly. Luqman opened up the first committee meeting by reiterating the change of the committee. Then Luqman asked the members if they had any initial observations to make. The first to speak was the office manager. He stated, "Well, I know we are using every possible inch of room that we have available to us. We have people piled on top of one another, but out in the plant there seems to be plenty of