Job Motivation and Job Performance
Business Research Method
Job Motivation and Job Performance:
An Exploratory Study in RHB Bank
Lecturer: Dr.Mirza Manirajah Abdullah
Prepared by Student Name: LEE LIAN SENG
I/C NO: 710414-10-5663
RIVERBANK ACADEMY SDN BHD
NO 3-3 & 5-3, JALAN PUSAT PERNIAGAAN 1,
PUSAT PERNIAGAAN SG.JELOK,
43000 KAJANG SELANGOR
TEL: 03-87375009 FAX: 03-87395418
WEBSITE: www.riverbankacademy.com.my
EMAIL: info@riverbankacademy.com.my
1
CONTENTS DESCRIPTION PAGE
Introduction To RHB Bank
page 2
Introduction to Job Motivation and Job Performance page 6
Purpose of Study page 6
Problem Statement page 6
Objective of Study page 8
Limitation of Study page 8
Literature Review page 9
Discussion
Page 17
Methodology & Hypothesis of Study page 35
Sampling Procedures page 35
Data Analysis page 39
Summary and Conclusions page 43
Recommendations
page 44
2
Introduction
Although formed in 1997, our roots go back in time to the early 90s. Many events since that time have moulded us into the bank we are today. Below is brief run-through of the important dates and events in the history of the RHB Banking Group which include mergers and partnerships with other banks that have ultimately lead to the RHB Banking Group that we are today.
Kwong Yik Bank Berhad
1913 - Established with a start-up capital of RM300,000 at the Old Market Square in
Kuala Lumpur, making it Malaya's first local bank
1997 - Merges with DCB Bank Berhad, making it the country's biggest ever banking merger at that time
Sime Bank Berhad
(formerly known as UMBC Bank)
1959 - A group of businessmen, led by Mr Chang Ming Thien, a prominent figure in the rubber industry in Malaya and Singapore, sets up the United Malayan Banking
Corporation Berhad (UMBC)
1960 - Officially declared open by Prime Minister Tunku Abdul Rahman Putra AlHaj. It is the first commercial bank to be established in independent Malaya
1996 - UMBC becomes part of
Job Motivation and Job Performance:
An Exploratory Study in RHB Bank
Lecturer: Dr.Mirza Manirajah Abdullah
Prepared by Student Name: LEE LIAN SENG
I/C NO: 710414-10-5663
RIVERBANK ACADEMY SDN BHD
NO 3-3 & 5-3, JALAN PUSAT PERNIAGAAN 1,
PUSAT PERNIAGAAN SG.JELOK,
43000 KAJANG SELANGOR
TEL: 03-87375009 FAX: 03-87395418
WEBSITE: www.riverbankacademy.com.my
EMAIL: info@riverbankacademy.com.my
1
CONTENTS DESCRIPTION PAGE
Introduction To RHB Bank
page 2
Introduction to Job Motivation and Job Performance page 6
Purpose of Study page 6
Problem Statement page 6
Objective of Study page 8
Limitation of Study page 8
Literature Review page 9
Discussion
Page 17
Methodology & Hypothesis of Study page 35
Sampling Procedures page 35
Data Analysis page 39
Summary and Conclusions page 43
Recommendations
page 44
2
Introduction
Although formed in 1997, our roots go back in time to the early 90s. Many events since that time have moulded us into the bank we are today. Below is brief run-through of the important dates and events in the history of the RHB Banking Group which include mergers and partnerships with other banks that have ultimately lead to the RHB Banking Group that we are today.
Kwong Yik Bank Berhad
1913 - Established with a start-up capital of RM300,000 at the Old Market Square in
Kuala Lumpur, making it Malaya's first local bank
1997 - Merges with DCB Bank Berhad, making it the country's biggest ever banking merger at that time
Sime Bank Berhad
(formerly known as UMBC Bank)
1959 - A group of businessmen, led by Mr Chang Ming Thien, a prominent figure in the rubber industry in Malaya and Singapore, sets up the United Malayan Banking
Corporation Berhad (UMBC)
1960 - Officially declared open by Prime Minister Tunku Abdul Rahman Putra AlHaj. It is the first commercial bank to be established in independent Malaya
1996 - UMBC becomes part of