John P Kotter

John P Kotter is a Harvard Business School professor and an author on Organizational Change Management. In the article Mr. Kotter has provided for metricationmatters.com website he had mentioned that he had observed more than hundred companies trying to become better in their competitiveness in the market through making certain changes such as, “reengineering, restructuring, cultural change increasing total quality management etc. According to his observation few have been very successful, few have been total failure and some have fallen in between.
After taking all factors into consideration Kotter has identified and invented 8 steps that will create a proper change. Those steps are as follows:
1. Increase of urgency – This includes examining