“Knowledge has become the key economic resource and the dominant and perhaps even the only resource of competitive advantage.” – Peter Drucker
In a globalize economy, knowledge is becoming the greatest asset of organizations. Organizations are recognizing that business excellence can be achieved only with a strong foundation in knowledge. Many times people do described as the information and knowledge. Knowledge can be distributed as the information subjected to judgment and context, while information is nothing bur the processed data and data is the unorganized and unprocessed facts and figures. Events generate data, processed data becomes information, information subjected to judgment and experimentation becomes knowledge and this experience again generates newer events. In India acquiring ‘Gnana’ ( Which in Sanskrit language means knowledge) is the ultimate and the Upanishads talk of the knowledge in various terms. Kalam (2004), former President of India, observed that a knowledge society is one of the basic foundations for the development of any nation.
Knowledge Management can be defined as “a systematic process of identifying, capturing and transferring information and knowledge to help make best decision, exploit business opportunities and innovate”. It basically aims to bridge the gap between ‘what an individual knows and what he/she needs t know’ and ‘what an organization knows and what is needs to know’.
Knowledge management revolves around the concept that one of the most valuable corporate assets is the experience and expertise floating around inside employee’s heads. In order to manage this intellectual capital, executives must devise a way to capture and share that knowledge with co- workers. If done right, knowledge management is supposed to create more collaborative environment, cut down on duplication of effort and encourage in knowledge sharing – saving time and money in the process.
There is no such formal definition for