Key Success Factors

Key Success Factors of PSO: • We believe that excellence in our core activities emerges from a passion for satisfying our customers' needs in terms of total quality management. Our foremost goal is to retain our corporate leadership. • We endeavor to achieve higher collective and individual goals through teamwork. This is inculcated in the organization through effective communication. • We are an Equal Opportunity Employer, attracting and recruiting the finest people from around the country. We value contribution of individuals and teams. Individual contributions are recognized through our reward and recognition programme. • We uphold our values and Business Ethics principles in every action and decision. Professional and personal honesty, dedication and commitment are the landmarks of our success. Open and transparent business practices are based on ethical values and respect for employees, communities and the environment. • We are committed to continuous improvement, both in new products and processes as well as those existing already. We encourage creative ideas from all stakeholders. • We promote Health, Safety and Environment culture both internally and externally. We emphasize on Community Development and aspire to make society a better place to live in.

Key Success Factors of Indian Oil Mauritius: • Care Stands for o Concern o Empathy o Understanding o Co-operation o Empowerment • Innovation Stands for o Creativity o Ability to learn o Flexibility o Change • Passion Stands for o Commitment o Dedication o Pride o Inspiration o Ownership o Zeal & Zest • Trust Stands for o Delivered promises o Reliability o Dependability o Integrity o Truthfulness o Transparency
Key Success Factors of Shell Oil