Key success factors for supply chain management in e business

Key Success For E-Supply Chain Management

For the course E-competence
Handed in with:
University of Applied Sciences Kufstein Tirol Bildungs GmbH
International Business Studies
Author:

Koujok Ameer

Submission Date:
26.01.2015

TABLE OF CONTENTS

1- INTRODUCTION....................................................................................3
1.1- WHAT IS SUPPLY CHAIN MANAGEMENT............................................................3
1.2- E-SUPPLY CHAIN MANAGEMENT ............................................................................3
2- SUPPLY CHAIN MANAGEMENT CRITICAL FACTORS .............5
2.1- INBOUND AND OUTBOUND LOGISTICS .................................................................5
2.2- PLANNING ....................................................................................................................5
2.3- PURCHASING, STRATEGIC SOURCING VIA SCM .............................................6
2.4- INVENTORY MANAGEMENT ......................................................................................7
2.5- ORDER AND INFROMATION MANAGEMENT OF PRODUCTS AND SERVICES......................................................................................................................8
2.6- THE INTERENT ENABLED SCM INTEGREATION ...................................................8
2.7- CUSTOMER RELATIONSHIP MANAGEMENT ..........................................................9
3- KEY PERFERMANCE INDICATORS FOR SUCCESSFUL (SCM).................10
3.1- DELIVERY PERFORMANCE .........................................................................................10
3.2- MEASURING FORCAST ACCURACY ............................................................................10
3.3- SUPPLY CHAIN RESPONSIVENESS ..........................................................................10 4- BIBLIOGRAPHY

Bibliography: Beal, V. (2014). enterprise resource planning. Retrieved from webopedia. Conrad, B. (2014). The Advantages of Just-in-Time Inventory Systems. Smaill business . Cristina Giménez, H. R. (2005). e-Supply Chain Management: review, implications. 3. David C. Chou, X. T. (No. 4, 2004). Web technology and supply chain. Information Management &Computer Security . E. Tuñón, J. A. (2007). BENEFITS OF ELECTRONIC DATA INTERCHANGE (EDI) FOR. Polytechnic University of Madrid , 11. Hartumt Stadtler, C. K. (2008). Supply Chain Management and advanced planning . springer . Helena R. Lourenço, C. G. (2000). e-Supply Chain Management: review, implications and directions for future research . http://www.adt.com/wps/wcm/connect/48f73c004fa097baa132f1c42acc82f5/tescocasestudy.pdf?mod=ajperes. (2014, Novmber ). Malone, R. (November 2002). CRM Plays Crucial, Often Confusing, Role in SCM. inbound logistics . Mohamed Syazwan Ab Talib, A. B. (1, March 2014). Application of Critical Success Factors in Supply Chain Management. Universiti Teknologi Malaysia . Oy, H. F. (1996). Logistix Partners. Shah, J study, O. c. (2014). http://businesscasestudies.co.uk. The 11 Greatest Supply Disasters. (2006). Supply Chain Digest , 7.