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MANAGEMENT REPORT
CLASS: MBA – 1 (A)

PTCL – HELLO TO THE FUTURE

EXECUTIVE SUMMARY

This project is about management affairs and management hierarchy of PTCL. PTCL is the largest and solely line based communication system in Pakistan. The purpose of this project is to practically know about all the aspects of management of PTCL.

This is a report on PTCL (Pakistan Telecommunication Company Limited). We have done this project for our respected madam “MADAM AMINA IHASAN”. In this report we have included all the management details of PTCL that we have gathered through different sources, discussed later.

In this report we have discussed different aspects of management i.e. Managerial hierarchy, Planning, controlling, Organizing, Meeting the competition, Innovations, Making things happen, Strategic planning and different aspects of management.

We got information about PTCL business strategies, Motivations procedures and its internal and external resources and departmentalization,(engineering finance, marketingand also the HR department of the PTCL. It alsoincludes the functions of HRM e.g. selection, training and development, motivation,maintenance and other functions of HR department. At the end of this project we havewritten down the SWOT analysis of PTCL Company and HR department.

INTRODUCTION TO REPORT

Today, the telecommunications industry is exposed to fierce competition. Now due to advance methods of communication, a geographical boundary does not matter.

Since, the invention of telephone as a medium of communication, the telecommunication has been growing by leaps and bounds. Competition among different firms has led to creative and innovative solutions regarding the usage of phones all over the world. Mobile phone is one such creation, in this regard, that had taken the telecommunication industry to new heights.

We would be particularly focusing on the organizational structures, strategies, their planning,

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