Preview

Knowledge Management

Satisfactory Essays
Open Document
Open Document
1100 Words
Grammar
Grammar
Plagiarism
Plagiarism
Writing
Writing
Score
Score
Knowledge Management
PRIST UNIVERSITY
PRIST SCHOOL OF BUSINESS
PRE-SEMESTER EXAMINATIIONS
II MBA
KNOWLEDGE MANAGEMENT

Max.Marks.100
PART – A

Answer all the questions (10x2=20)

1. Define Knowledge Management.
Knowledge management (KM) comprises a range of strategies and practices used in an organization to identify, create, represent, distribute, and enable adoption of insights and experiences 2. List various team members in knowledge management system. a. Knowledge manager b. Project Manager c. Technology coordinator d. Moderator e. Knowledge Broker 3. List the success factors in Knowledge Management. f. Leadership g. Culture h. Structure,roles and responsibilities i. Information technology infrastructure and j. Measurement

4. What is the role of knowledge Management officer? k. Set strategic priorities for knowledge management. l. Establish a knowledge repository of best practices. m. Gain a commitment from senior executives to support a learning environment. n. Teach information seekers how to ask better and smarter questions. o. Establish a process for managing intellectual assets. p. Obtain customer satisfaction information in near real time. q. Globalize knowledge management. 5. Define tacit knowledge.
Tacit knowledge is the kind of knowledge that is difficult to transfer to another person by means of writing it down or verbalizing it. 6. Write the role of IT in KM.

7. How can knowledge are diffused in an organization. 8. Write any two features of knowledge based business.
The more use knowledge-based offerings,the smarter they get
Knowledge based products and services adjust to changing circumstances

9. State the implications of knowledge management strategy.
Knowledge management enables the sharing and codification of tacit knowledge.
Knowledge management enables collaboration in

You May Also Find These Documents Helpful

  • Powerful Essays

    Senior Care Marketing Plan

    • 3843 Words
    • 16 Pages

    Senior care is a specialized service that provides a combination of medical assistance, compassionate care and companionship. Whether it’s adult day care, long term care, or assistance on demand, Bessie V. Rose Senior Care is there to make life that much easier for the entire family.…

    • 3843 Words
    • 16 Pages
    Powerful Essays
  • Better Essays

    Since the mid-1990s, knowledge management has become increasingly significant for business managers and companies. ‘It is broadly accepted that systematic knowledge management is tightly linked with gaining and sustaining competitive advantage.’ (Bogner & Bansal, 2007, p658-6 as cited in Hislop, 2009, p1) The definition of knowledge management is various because of the wide range of this concept and its complexity (Al-Hawamdeh, 2003). For example, the broad definition provided by McAdam and McCreedy (2000, p155 as cited in Hislop 2009, p53) note that: ‘KM relates to the management of anything classified as knowledge’ Furthermore, Hislop (2009, p59) suggests that: ‘Knowledge management is an umbrella term which refers to any deliberate efforts to manage the knowledge of an organization’s workforce, which can be achieved via a wide range of methods including directly, through the use of particular types of ICT, or more indirectly through the management of social processes, the structuring of organizations in particular ways or via the use of particular culture and people management practices.’…

    • 1109 Words
    • 4 Pages
    Better Essays
  • Best Essays

    In order to create, develop and extract value from knowledge and information, the right operational and strategic processes are needed to put into place. Knowledge management leads to structure and management methods based upon idea sharing thus giving voice to customers, workers and partners. From the organizational perspective, the objectives of exploiting information and knowledge resources should aim to support the effective utilization of knowledge in every company. Generate new knowledge, access valuable knowledge from outside sources, use knowledge in decision making, embed knowledge in processes, products, and services; represent knowledge in documents, databases, and software; facilitate knowledge growth through culture and intensives, transfer existing knowledge into other parts of the organization, and measure the value of knowledge assets and/or the impact of knowledge management.…

    • 1899 Words
    • 8 Pages
    Best Essays
  • Powerful Essays

    Knowledge Management

    • 2695 Words
    • 11 Pages

    Knowledge management is the process by which an organization creates, captures, acquires and uses knowledge to support and improve the performance of the organization. Two types of knowledge management are usually defined. The first is identifying knowledge. This means the documents and catalogues knowledge held by individuals and other forms of intellectual capital within the organization. Knowledge documentation generally includes a directory of experts or specialists, a database of best practices, foreign language capabilities, or unique talents or skills. In many organizations these are computer accessible databases of individuals and their competencies in the form of documents: memos, team progress reports, journal articles, resumes, working papers and research reports. The second type of knowledge management functions to facilitate the sharing of knowledge throughout the organization. This is usually…

    • 2695 Words
    • 11 Pages
    Powerful Essays
  • Good Essays

    Knowledge Management

    • 1655 Words
    • 7 Pages

    1.What it mean by “communities of practice” in the context of knowledge management? Why is important to have “proven/best practices”? What are the basic functions of communities and associated examples? What are the approaches that make the “communities of practice” work for ConocoPhillips, Fluor, and Schlumberger? (p61-64)…

    • 1655 Words
    • 7 Pages
    Good Essays
  • Good Essays

    Knowledge management is the set of processes developed in an organization to create, gather, store, maintain, transfer, apply, and disseminate the firm’s knowledge. Knowledge management promotes organizational learning and incorporates knowledge into its business processes and decision making.…

    • 1225 Words
    • 5 Pages
    Good Essays
  • Good Essays

    Knowledge is something that comes from information processed by using data. It includes experience, values, insights, and contextual information and helps in evaluation and incorporation of new experiences and creation of new knowledge. People use their knowledge in making decisions as well as many other actions. In the last few years, many organizations realize they own a vast amount of knowledge and that this knowledge needs to be managed in order to be useful. “Knowledge management (KM) system” is a phrase that is used to describe the creation of knowledge repositories, improvement of knowledge access and sharing as well as communication through collaboration, enhancing the knowledge environment and managing knowledge as an asset for an organization. Intellectual capital is considered as a key influencer of innovation and competitive advantage in today’s knowledge based economy. Knowledge management helps in obtaining, growing and sustaining intellectual capital in organisations. This paper focuses on how knowledge management and intellectual capital helps the organization to achieve their goals and as well as the relation between these two concepts.…

    • 2575 Words
    • 11 Pages
    Good Essays
  • Powerful Essays

    Quintas, P., Lefrere, P. and Jones, G., (1997). Knowledge management: A strategic agenda. Journal of…

    • 4344 Words
    • 22 Pages
    Powerful Essays
  • Good Essays

    Tacit Knowledge

    • 598 Words
    • 3 Pages

    Tacit knowledge in the field of Knowledge Management is regarded as knowledge which is only known by an individual and is usually difficult to articulate into formal language and to express, since it is based on personal intuition, hunches, and insights. Therefore, it must be converted into words, models and numbers that could be grasped, understood and identified or picked up by training or gained via personal experience. One example of tacit knowledge is the notion of language itself. It is not possible to learn a language just by being taught the rules of grammar. A native speaker picks it up at a young age being almost entirely oblivious of the formal grammar which she or he may be taught later. Another example is how to ride a bike; this can only be acquired through personal experimentation.…

    • 598 Words
    • 3 Pages
    Good Essays
  • Better Essays

    Knowledge management is systematic management of intellectual capital and organizational knowledge as well as the associated processes of creating, gathering, organizing, retrieving, leveraging, and using intellectual capital for the purposes of improving organizations and the people in them. Through these processes, organizations capture and store data and information in a central or distributed electronic environment—often referred to as a knowledge base. Knowledge management involves an intentional effort to stimulate the sharing and use of knowledge, instead of relying on ad-hoc and informal knowledge sharing activities, while at the same time keeping the knowledge secured within the organization and its selected partners. Knowledge management is about changing the way that employees create, share and use their knowledge, so that the organization retains and builds upon the knowledge. It is the cultural aspects of transforming individual-held implicit knowledge to organizational-shared explicit knowledge.…

    • 4159 Words
    • 17 Pages
    Better Essays
  • Best Essays

    Conrad, K.W. and Newman, B. (1999) A Framework for Characterizing Knowledge Management Methods, Practices, and Technologies [Online]. Retrieved from: http://www.km-forum.org/KM-Characterization-Framework.pdf [Accessed 02 December 2011].…

    • 3647 Words
    • 15 Pages
    Best Essays
  • Powerful Essays

    A more simple definition is that knowledge management is the process through which organizations generate value from intellectual and knowledge based assets…

    • 1248 Words
    • 5 Pages
    Powerful Essays
  • Satisfactory Essays

    December Beach Days in Hawaii A beach in Hawaii on a December day is like day at a lake in mid a August. The beach smells fresh, almost like a new ocean breeze air freshener The sand is hot and looks like gold blended in with little white specks, it sparkles like the water running offthe swimmers back and feels like walking on coals from buming grill. Not far from the a shore, you can see the coral sitting still in the wild and shallow water. Turtles drift in to see all the people. The palm trees sway in the air from the forceful wind. In distance, house is beautifully placed right by a a the water, so it look the ocean each and every day. People are can across laughing nd playing in the burning sand, and others aure relaxing on the beach bronzing their skin while enjoying the bright rays of light coming from the sun. From far distance the ocean is a deep navy blue waves a come in like a bulldozer from all the wind. At night everything is still. Waves are still coming in hard, while the beach is cleared but not as from all the people. All hear is the waves ofthe ocean and the you can light breeze coming from the giant Ram trees. The beach is a spectacular Leaving it is excruciating and difficult to do.…

    • 531 Words
    • 2 Pages
    Satisfactory Essays
  • Good Essays

    Knowledge management: The process through which organizations generate value from their intellectual and knowledge-based assets.…

    • 580 Words
    • 3 Pages
    Good Essays
  • Good Essays

    Pearlson and Saunders (2006) define knowledge management as the processes necessary to generate, capture, codify, and transfer knowledge across the organization to achieve competitive advantage.…

    • 3812 Words
    • 16 Pages
    Good Essays