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KNOWLEDGE MANAGEMENT THROUGH STRATEGIC MANAGEMENT PROCESS

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KNOWLEDGE MANAGEMENT THROUGH STRATEGIC MANAGEMENT PROCESS
KNOWLEDGE MANAGEMENT THROUGH STRATEGIC MANAGEMENT PROCESS
ABSTRACT
Knowledge Management (KM) is the key factor for the organizational success and survival. In the competitive business environments, knowledge management involve strategic management processes. The processes consist of formulating stages, implementation stages, and controlling stages. With a systematic strategic management approach, organizations are able to generate competitive advantage and achieve organizational objectives. This paper provides an approach for organization to manage KM through strategic management process. KM currently is a discipline which is growing very fast. Therefore to support business viability and competitiveness, organization needs to integrate fragmented landscape of KM with strategic management process.
Keywords: Knowledge Management, Strategic Management.
1.0 INTRODUCTION
According to Webb (1998), KM is the process of identification, optimization and active management of intellectual assets to create value, increase productivity and gain and sustain competitive advantage. Meanwhile, Murray (1998) said KM is a strategy that turns an organization’s intellectual assets and the talents of its members to produce new productivity, value and increase competitiveness. Therefore, we can conclude that KM is a discipline, designed to provide strategy, process, and technology to increase organizational learning.
A part from that, strategy is the major plan to be undertaken and allocating resources to organization (Cannon, 1968). Aaker (1984) also suggested that, organization needs to assign people or a group of people to seize the responsibility for analysing new issues, such as KM and developing responsive strategies. This is due to the fact that KM is gradually turning into a major resource center for the organizations. The basic factors provide the changes for competition advantages of the organization whereby more knowledge are shaping. The research focus is shifting



References: Aaker, D., (1984). Developing Business Strategies, John Wiley & Sons: New York. Angel L. Merano – Cerdan, Carolina Lopez – Noclas and Ramon Sabater – Sanchez (2007). Knowledge Management Strategy Diagnosis from KM Instruments Use. Journal of Knowledge Management. Vol. 11 No. 2 pp. 60-72 Bell, D.K., Jackson, L.S Bieker, T. and Gminder, C.U. (2001). “Towards Sustainability Balanced Scorecard.” Oikos PhD Summer Academy 2001. Switzerland: University of St. Gallen. Cannon, J.T., (1968). Business Strategy Policy, Harcourt, Brace and World, New York. Carpenter, M.A., & Sanders, Wm. G., (2007). Strategic Management: A Dynamic Perspective. Pearson Education David, F.R., (2005) Strategic Management Concepts and Cases Grant, R.M., (1991), The Resource Based Theory of Competitive Advantage: Implications for Strategy Formulation, California Management Review, Vol. 33 No. 3, pp. 114-35. Kaplan, R.S. and Norton, D.P. (1992). “Measures That Drive Performance” Harvard Business Review. 71-79 Kim, Y Murray, P.C. (1998), New Language for New Leverage. The Terminology of Knowledge Management, Corporate Education. Biz, LLC, NY, available at: www.ktic.com/topic6/13_term2.htm. Niven, P.R. (2002). Balanced Scorecard Step-by step: Maximizing Performance and Maintaining Results. New York: John Wiley & Sons, Inc. Tirana, A. (2002), The Knowledge Management Toolkit: Practical Techniques for Building a knowledge Management System, Prentice Hall, Upper Saddle River, NJ,. Turban at. All (2008). Information Technology for Management. Wiley. Webb, S.P., (1998). Knowledge Management: Linchpin of Change, The Association for Information Management (ASLIB), London. Zack, M. (1999), Knowledge and Strategy, Butterworth-Heinmann, Boston, MA.

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