Knowledge Networks: Yahoo! Answers

KNOWLEDGE NETWORKS: YAHOO! ANSWERS

Table of Contents
ACKNOWLEDGEMENT ............................................................................................................................. 2
ABSTRACT................................................................................................................................................ 3
I.

INTRODUCTION ............................................................................................................................... 3
1.1

KNOWLEDGE NETWORKS AND THE INTERNET ....................................................................... 4

2.

CASE STUDY: YAHOO! ANSWERS .................................................................................................... 6

3.

HISTORY AND EVOLUTION OF YAHOO! ANSWERS ....................................................................... 10

4.

NETWORKING PROCESS OF YAHOO ANSWERS............................................................................. 12

5.

ANALYSIS OF YAHOO! ANSWERS .................................................................................................. 13
5.1

HOW QUICKLY IS ANY GIVEN QUESTION ANSWERED?......................................................... 15

5.2
HOW FAST DOES A QUESTION RECEIVE AN ANSWER THAT THE ASKER FINDS
SATISFACTORY? ................................................................................................................................. 16
5.3
WHAT IS THE RELATIONSHIP BETWEEN AN ANSWER THAT SATISFIES THE ASKER AND IT 'S
RANK IN A LIST OF ANSWERS? .......................................................................................................... 17
6.

USABILITY OF YAHOO! ANSWERS ................................................................................................. 18
6.1
6.2

ACCESSIBILITY........................................................................................................................ 20

6.3

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