Kudler Fine Foods is an upscale specialty food store that has three locations located in the San Diego area. Kudler has a new initiative they would like to pursue. They want to create a customer rewards program that will track their loyal customers buying behaviors. For customers that participate in this program, they will collect loyalty points that they can redeem for high-end merchandise, specialty food or airline upgrades. "The customer purchase behavior patterns will help Kudler refine its processes and offerings to best satisfy their valued customers" (University of Phoenix, 2013, para. Sales and Marketing Overview Virtual Organization Portal - Kudler Fine Foods).…
Kudler Foods competes on a differentiation strategy. While the advertising is similar to the average grocery stores in the area, the advertising is not built on a “loss leader” criteria. Kudler Foods is one of only a few competitors in Orange County that offers a complete gourmet shopping opportunity. The company considered the greatest competition is the Cardiff Seaside Market and is in direct competition to the Encinitas and Del Mar locations. If left unchecked and depending on how effective the new managers are at strategic combinations, the competing store could negatively impact Kudler Foods market share. Something like this could decimate Kudler Foods’ customer base. Active assessment of strategy strengths and weaknesses is necessary to mitigate the challenges of this possibility.…
Russell, R.S., Taylor III, B.W. (2011). Operations management: creating value along the supply chain; 7th edition. Danvers: John Wiley & Sons, Inc.…
Kudler Fine Foods has a fairly flat organization structure. Each area of the store has employees who specialize in their area; additionally there is support staff for stocking, checking, and customer service. The flat structure simply allows for communication continuity. The communication of sales, trends or lack of sales and trends help guides the firm’s strategic planning initiatives. The less management structure nurtures an environment that promotes an organizational culture of creativeness and ideas for the specialty foods within the firm. Direct contact from the specialist to the owner cuts out the extra layer of people, whom could decrease the differentiation via lack of specialty knowledge of the products. The owner has a small high level management team; the owner depends on the area specialist to be constructively involved with the success of the…
Businesses typically generate a strategy to help their plan become a reality as they began to put it in motion. Some strategies work out for the better of the organization and some strategies have to be reevaluated. Strategies are formed on either a business, corporate, or international level. Throughout the world, there are billions of businesses that function using different strategies.…
References: Chase, R.B., Jacobs F. R, Aquilano, N.J. (2006). Operations Management for Competitive Advantage. New York: The McGraw-Hill Companies.…
Kroger nowadays is very popular and is usually associated with the high quality of goods along with their affordability. One also admits the fact that being one of the greatest grocery supermarket chains in the country, Kroger follows all rules which exist in the given sphere in order to protect its image. That is why, it is possible take its supply chain strategy as the example for the…
Chase, R.B, Jacobs, R Aquilano, N., (2006) Operations Management for Competitive Advantage, New York: The McGraw-Hill Companies…
References: Brown S., Blackmon K., Cousins P.and Maylor H., 2001. Operations Management: Policy, Practice and Performance Improvement. P. 183, 184. Butterworth-Heinemann…
References: Aquilano, N. J., Chase, B., & Jacobs, R. F. (2006). Operations management for competitive advantage. Retrieved from the University of Phoenix eBook Collection database.…
As indicated by Renwick, Redman, & Maguire (2013, p-7) the foundations for operational management that concentrates for the most part on interior hierarchical assets, and considers how these assets add to upper hand. In addition, lack of assets is perfect for concordance and operational management and its focal part for the improvement of their work standard worth and this is uncommon, it is in some cases hard to supplant and compose successfully. Wal-Mart in the essential word in the field of operational management is sincere yet the staff who attempts to meet these objectives which are set by organization.…
References: Chase, R. B., Jacobs, F. R., & Aquilano, N. J. (2006) Operations management for competitive advantage (11th ed). New York: McGraw Hill/Irwin. Retrieved October 21, 2009, from University of Phoenix, rEsource, OPS 571-Operations Management Course Web site.…
Chase, R. B., Jacobs, F. R., & Aquilano, N. J. (2006). Operations Management for Competitive Advantage (11th ed.). New York, NY: McGraw-Hill Irwin.…
Earth’s General Store (EGS) is an established organic food store that has been around for 20 years in the Edmonton Community. In 2014, a second store was open in the downtown core of Edmonton. This location was intentionally designed to meet the needs of the people living in what’s called the food desert area of the city. Kalmanovitch is very passionate about sustainable living with healthier and alternative options to living his belief of “consume wisely, consume locally, and consume fairly” (Paulitsch et al., 2017). Unfortunately, the first store location continues to subsidize the new downtown location because the growth of the business is not turning a profit but rather draining the finances of the entire company. In this paper, we look at how operations management is about how organizations create and deliver services and products (Paulitsch et al., 2017), also providing direction to correcting some of EGS’s major performance issues.…
Operation Management is the activity of managing the resources which produce and deliver goods and services (Slack et al, 2010). These activities commences from the very initial production stage of information gathering right up to the final stage of consumer consumption of the product. Every organization does operation management even if they do not notice it. All organizations produce goods and/or services and to create goods and/or services, the organization must perform a number of operations which must be effectively and efficiently managed.…